itunes installation problem

Discussion in 'Mac Apps and Mac App Store' started by shanner, Jan 30, 2005.

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  1. shanner, Jan 30, 2005

    shanner macrumors member

    Joined:
    Jul 21, 2004
    #1
    Hi,

    I'm trying to install iTunes 4.6 which came with the iPod I bought yesterday on to my mac (I'm using OS 10.1.5), but I'm getting the message "this software can not be installed on this computer".

    Any ideas?
     
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  2. Blue Velvet, Jan 30, 2005

    Blue Velvet Moderator emeritus

    Joined:
    Jul 4, 2004
    #2
    Does your Mac meet these requirements?

    Macintosh System Requirements


    Mac OS X v10.1.5 or later,
    Mac OS X v10.2.6 required to copy photos to iPod Photo
    Mac OS X v10.3 required for AirPort Express

    400MHz G3 processor or better

    QuickTime 6.2 required to encode AAC

    QuickTime 6.5.2 and latest iLife updates required to use purchased music in iLife '04

    256 RAM recommended

    DSL, cable modem, or LAN-based high-speed Internet connection recommended for buying and streaming music


    Edit: I find it odd that someone who has shelled out the money for an iPod hasn't bothered to update their OS... maybe that's just me.
     
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  3. shanner, Jan 30, 2005

    shanner thread starter macrumors member

    Joined:
    Jul 21, 2004
    #3
    it does meet those requirements
     
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  4. Blue Velvet, Jan 30, 2005

    Blue Velvet Moderator emeritus

    Joined:
    Jul 4, 2004
    #4
    Well, it would help if you told us more about your Mac and your iPod, for a start...
     
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  5. shanner, Jan 30, 2005

    shanner thread starter macrumors member

    Joined:
    Jul 21, 2004
    #5
    The iPod is 40GB and the mac is a 512 mb G4 and the operating system is 10.1.5.
    What else can i tell you?

    I have iTunes 4 and was suprised that 4.6 didn't work straight away.
     
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  6. shanner, Jan 30, 2005

    shanner thread starter macrumors member

    Joined:
    Jul 21, 2004
    #6
    sorted it out - thanks
     
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  7. Blue Velvet, Jan 30, 2005

    Blue Velvet Moderator emeritus

    Joined:
    Jul 4, 2004
    #7
    Tell us how you fixed it or what the issues were.

    It's helpful to anyone else who may find this thread and have similar problems...
     
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  8. Yvan256, Jan 30, 2005

    Yvan256 macrumors 601

    Yvan256

    Joined:
    Jul 5, 2004
    Location:
    Canada
    #8
    Did you try updating Quicktime to the latest version before installing iTunes 4.6?
     
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