iTunes iPhone Backups?

[Mattym62]

I am hoping that somebody can help me!


I was using iTunes to backup my iPhone 6 Plus before I sold it, and when I went to restore my iPhone 7 Plus, it said backup corrupt and then disappeared from my device backup list in iTunes.. I have checked Library/Application Support/MobileSync and it only is showing my iPad backups.. Does anybody know if there is an alternate folder, or trash bin that the file may be in? I am freaking out because I lost almost 4,000 pictures and over 250 videos. For some reason, iCloud didn't properly back them up.

Any help would be great!

 

[krazirob]

if the backup is corrupt then its corrupt.....even if you did find the file would you really want to restore your new phone with a corrupt backup file.

I would ask why did your iCloud not properly back up your media? did you not have the correct settings selected.

 

[Mattym62]

if the backup is corrupt then its corrupt.....even if you did find the file would you really want to restore your new phone with a corrupt backup file.

I would ask why did your iCloud not properly back up your media? did you not have the correct settings selected.

As far as I know the iCloud was setup, as when I have switched phones in the past, my camera roll would automatically pop back up. Even if I could find the corrupt file, I'd try to load it on another iPhone just to see if I can retrieve my photos.. They mean a lot to me.

 

[KALLT]

You can restore old iTunes iPhone backups with Time Machine as well.