iTunes iPhone Backups?

Discussion in 'Mac Apps and Mac App Store' started by mylexon20s, Nov 13, 2016.

  1. mylexon20s macrumors regular

    mylexon20s

    Joined:
    Nov 27, 2003
    Location:
    Coral Springs, FL
    #1
    I am hoping that somebody can help me!


    I was using iTunes to backup my iPhone 6 Plus before I sold it, and when I went to restore my iPhone 7 Plus, it said backup corrupt and then disappeared from my device backup list in iTunes.. I have checked Library/Application Support/MobileSync and it only is showing my iPad backups.. Does anybody know if there is an alternate folder, or trash bin that the file may be in? I am freaking out because I lost almost 4,000 pictures and over 250 videos. For some reason, iCloud didn't properly back them up.

    Any help would be great!
     
  2. krazirob macrumors regular

    krazirob

    Joined:
    Oct 8, 2016
    Location:
    Baltimore
    #2
    if the backup is corrupt then its corrupt.....even if you did find the file would you really want to restore your new phone with a corrupt backup file.

    I would ask why did your iCloud not properly back up your media? did you not have the correct settings selected.
     
  3. mylexon20s thread starter macrumors regular

    mylexon20s

    Joined:
    Nov 27, 2003
    Location:
    Coral Springs, FL
    #3
    As far as I know the iCloud was setup, as when I have switched phones in the past, my camera roll would automatically pop back up. Even if I could find the corrupt file, I'd try to load it on another iPhone just to see if I can retrieve my photos.. They mean a lot to me.
     
  4. KALLT macrumors 601

    Joined:
    Sep 23, 2008
    #4
    You can restore old iTunes iPhone backups with Time Machine as well.
     

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