iTunes is Gone

[wvuwhat]

I have iTunes open on my dock (usually on my 2nd screen) and I'm still able to right click and play music/shuffle/etc, so I know it's running. But, it will not come up on screen.

Tried shutting down and restarting, still doesn't come up.

Help?

 

[simsaladimbamba]

What Mac OS X and iTunes version do you use?

Have you tried deleting "com.apple.iTunes.plist" in Macintosh HD / Users / YOU / Library / Preferences / yet?

 

[wvuwhat]

What Mac OS X and iTunes version do you use?

Have you tried deleting "com.apple.iTunes.plist" in Macintosh HD / Users / YOU / Library / Preferences / yet?

I don't know what version of OSX I'm using, I know it's not the newest one, I think it's the one before. iTune's version, the latest, just updated the other day.

 

[simsaladimbamba]

I don't know what version of OSX I'm using, I know it's not the newest one, I think it's the one before. iTune's version, the latest, just updated the other day.

To find out what Mac OS X version you run, click > About This Mac:

To find out, what exact Mac model you use, click > About This Mac > More Info > Hardware Overview:

To see a more elaborate image explaining the above steps, click here.
To see a more detailed video tutorial showing the above steps, click here (2 MB, 23s, .mp4).​

​

Anyway, tried the PLIST file deleting I proposed?

 

[wvuwhat]

Didn't find the file anywhere...

 

[simsaladimbamba]

Didn't find the file anywhere...

Use this method to find system files via Finder, that can't be found via Spotlight:

 

[wvuwhat]

This is all I got...

 

[Nermal]

Do you get the iTunes menu bar? If so, what happens if you go to Window > Minimise?

 

[simsaladimbamba]

This is all I got...

Watch the video I embedded in post #6 and pay attention from the eight second until the nineteenth second (8s - 19s).

If that does not work, go to Finder > Menu Bar > Go > Go to Folder (CMD+SHIFT+G) and paste the following into it:

~/Library/Preferences

It looks like this:

 

[wvuwhat]

Do you get the iTunes menu bar? If so, what happens if you go to Window > Minimise?

It actually shows iTunes next to my trash bin and downloads in the dock. And, when I click on "it" it flys to the left of the screen and is gone.

 

[simsaladimbamba]

Just to put more vigour into the PLIST search, it resets the window position and other small settings you can easily set again. Just so you know.

 

[Nermal]

It actually shows iTunes next to my trash bin and downloads in the dock. And, when I click on "it" it flys to the left of the screen and is gone.

Go into System Preferences > Displays and click "Gather Windows" to bring everything onto your main screen. I'm saying that from memory so there might be another step in there somewhere 🙂

 

[wvuwhat]

Watch the video I embedded in post #6 and pay attention from the eight second until the nineteenth second (8s - 19s).

If that does not work, go to Finder > Menu Bar > Go > Go to Folder (CMD+SHIFT+G) and paste the following into it:

~/Library/Preferences

It looks like this:

Image​

Just found it. Deleted what you said, didn't work... Now I'm getting new files on here every few seconds.

Should I smash my computer?

 

[simsaladimbamba]

Just found it. Deleted what you said, didn't work... Now I'm getting new files on here every few seconds.

Should I smash my computer?

****, it worked the last time I had the same error, but that was probably iTunes 7 or so.

Anyway, try what Nermal proposed. And the new PLIST file getting created are okay, it belongs in there.

When in iTunes, did you press CMD+1 yet?

 

[wvuwhat]

I'm done. I bought an iMac for the ease of use 3 years ago and was going to buy a new iMac within the next 2 months. Not going to buy one now.

First problem I've had, but I listen to iTunes every night and this is a major problem for me.

 

[simsaladimbamba]

I'm done. I bought an iMac for the ease of use 3 years ago and was going to buy a new iMac within the next 2 months. Not going to buy one now.

First problem I've had, but I listen to iTunes every night and this is a major problem for me.

Tried Nermal's proposition yet? What iTunes and Mac OS X version do you have?

To find out the version number of an application,

Menu Bar > "Application Name" > About "Application Name" (Finder is used in below screenshot guide)

clicking above image will get a more detailed screenshot​