itunes is not backuping all apps

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Isa Al, Sep 17, 2016.

  1. Isa Al macrumors member

    Feb 18, 2014

    I am backuping my iPhone 6S and while restoring the backup to my new iPhone 7 the whatsapp chats aren't being restored at all and also the back up on iPhone 6S was supposed to be around 55GB while it's showing on iPhone 7 only 40GB.

    There are some other stuff that aren't being restored like the songs and other apps maybe. But what I care about is Whatsapp chats. so what's wrong?? how can I fix this issue??

  2. aibrahim1977 macrumors newbie

    Sep 16, 2016
    I'm facing the same issue restoring iTunes backup on the same phone. Whatsapp photos are restored but showing blank.
  3. JayJohnPaul macrumors regular


    Aug 13, 2014
    Dawnbreak City

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