itunes is not backuping all apps

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Isa Al, Sep 17, 2016.

  1. Isa Al macrumors member

    Joined:
    Feb 18, 2014
    #1
    Hey



    I am backuping my iPhone 6S and while restoring the backup to my new iPhone 7 the whatsapp chats aren't being restored at all and also the back up on iPhone 6S was supposed to be around 55GB while it's showing on iPhone 7 only 40GB.



    There are some other stuff that aren't being restored like the songs and other apps maybe. But what I care about is Whatsapp chats. so what's wrong?? how can I fix this issue??



    Thanks
     
  2. aibrahim1977 macrumors newbie

    Joined:
    Sep 16, 2016
    #2
    I'm facing the same issue restoring iTunes backup on the same phone. Whatsapp photos are restored but showing blank.
     
  3. JayJohnPaul macrumors regular

    JayJohnPaul

    Joined:
    Aug 13, 2014
    Location:
    Dawnbreak City

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