iTunes Just Randomly Stopped Working

Discussion in 'Mac Apps and Mac App Store' started by skate71290, Apr 16, 2010.

  1. skate71290 macrumors 6502a

    Joined:
    Jan 14, 2009
    Location:
    UK
    #1
    Hey everyone, annoyingly enough, iTunes just will not open, it comes up with a Crash Report everytime i try to open the program, i have tried a re-install, tried manually choosing my library, and also creating one (which didn't allow me to do anything with iTunes) and also tried running iTunes in Safe Mode, any suggestions? if it helps i am on Snow Leopard 10.6.3
     
  2. r.j.s Moderator emeritus

    r.j.s

    Joined:
    Mar 7, 2007
    Location:
    Texas
  3. spinnerlys Guest

    spinnerlys

    Joined:
    Sep 7, 2008
    Location:
    forlod bygningen
    #3
    Have you tried repairing permissions via Disk Utility?

    Does the iTunes icon bounce on the Dock while it tries to start?

    Can you post the Crash Report here?



    Btw, did you mean suddenly instead of randomly?
     
  4. skate71290 thread starter macrumors 6502a

    Joined:
    Jan 14, 2009
    Location:
    UK
    #4
    Well i meant both randomly and suddenly... i was listening to music and it just closed then wouldn't re-open, it doesn't even attempt to load it, just keeps showing a crash report, just finished Repairing Permissions... loads of crap came up, but still hasn't fixed the problem, nor has deleting iTunes preferences... well it sort of worked as it asked me everything again like when you first install/use iTunes then closed lol, here is the latest crash report:

    Process: iTunes [579]
    Path: /Applications/iTunes.app/Contents/MacOS/iTunes
    Identifier: com.apple.iTunes
    Version: 9.1 (9.1)
    Build Info: iTunes-9107901~2
    Code Type: X86 (Native)
    Parent Process: launchd [88]

    Date/Time: 2010-04-16 17:14:41.161 +0100
    OS Version: Mac OS X 10.6.3 (10D573)
    Report Version: 6

    Interval Since Last Report: 653292 sec
    Crashes Since Last Report: 82
    Per-App Interval Since Last Report: 62109 sec
    Per-App Crashes Since Last Report: 30
    Anonymous UUID: 51EBB5DC-C39F-4140-887B-0F55E069001B

    Exception Type: EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000005
    Crashed Thread: 0 Dispatch queue: com.apple.main-thread

    Thread 0 Crashed: Dispatch queue: com.apple.main-thread
    0 com.apple.iTunes 0x0009d9b9 0x1000 + 641465
    1 com.apple.HIToolbox 0x93dd70a9 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
    2 com.apple.HIToolbox 0x93dd6370 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
    3 com.apple.HIToolbox 0x93dd61cf SendEventToEventTargetWithOptions + 58
    4 com.apple.HIToolbox 0x93dfc1c2 HIView::SendVisibilityChanged() + 146
    5 com.apple.HIToolbox 0x93dfc21c HIView::AncestorBecomingVisible() + 60
    6 com.apple.HIToolbox 0x93dfc253 HIView::AncestorBecomingVisible() + 115
    7 com.apple.HIToolbox 0x93ded9ce HIView::Show(unsigned char) + 150
    8 com.apple.HIToolbox 0x93dfc067 WindowData::prepareForVisibility() + 93
    9 com.apple.HIToolbox 0x93dfb656 _ShowHideWindows + 291
    10 com.apple.HIToolbox 0x93e5e341 ShowWindow + 79
    11 com.apple.iTunes 0x000d8d87 0x1000 + 884103
    12 com.apple.iTunes 0x0009c6df 0x1000 + 636639
    13 com.apple.iTunes 0x0009b27c 0x1000 + 631420
    14 com.apple.iTunes 0x0009b207 0x1000 + 631303
    15 com.apple.iTunes 0x001a238c 0x1000 + 1708940
    16 com.apple.iTunes 0x0000b973 0x1000 + 43379
    17 com.apple.iTunes 0x0000b7f2 0x1000 + 42994
    18 com.apple.iTunes 0x00003ff4 0x1000 + 12276
    19 com.apple.iTunes 0x00002c7b 0x1000 + 7291
    20 com.apple.iTunes 0x00002ba9 0x1000 + 7081

    Thread 1: Dispatch queue: com.apple.libdispatch-manager
    0 libSystem.B.dylib 0x956e3b42 kevent + 10
    1 libSystem.B.dylib 0x956e425c _dispatch_mgr_invoke + 215
    2 libSystem.B.dylib 0x956e3719 _dispatch_queue_invoke + 163
    3 libSystem.B.dylib 0x956e34be _dispatch_worker_thread2 + 240
    4 libSystem.B.dylib 0x956e2f41 _pthread_wqthread + 390
    5 libSystem.B.dylib 0x956e2d86 start_wqthread + 30

    Thread 2:
    0 libSystem.B.dylib 0x956e2bd2 __workq_kernreturn + 10
    1 libSystem.B.dylib 0x956e3168 _pthread_wqthread + 941
    2 libSystem.B.dylib 0x956e2d86 start_wqthread + 30

    Thread 3:
    0 libSystem.B.dylib 0x956bd2fa mach_msg_trap + 10
    1 libSystem.B.dylib 0x956bda67 mach_msg + 68
    2 com.apple.CoreFoundation 0x92b2100f __CFRunLoopRun + 2079
    3 com.apple.CoreFoundation 0x92b200f4 CFRunLoopRunSpecific + 452
    4 com.apple.CoreFoundation 0x92b26034 CFRunLoopRun + 84
    5 com.apple.iTunes 0x0034dc86 0x1000 + 3460230
    6 libSystem.B.dylib 0x956eaa19 _pthread_start + 345
    7 libSystem.B.dylib 0x956ea89e thread_start + 34

    Thread 4:
    0 libSystem.B.dylib 0x956bd342 semaphore_wait_signal_trap + 10
    1 libSystem.B.dylib 0x956eaeb8 _pthread_cond_wait + 1089
    2 libSystem.B.dylib 0x9573342f pthread_cond_wait + 48
    3 com.apple.iTunes 0x0001c6f3 0x1000 + 112371
    4 com.apple.iTunes 0x0001bc47 0x1000 + 109639
    5 libSystem.B.dylib 0x956eaa19 _pthread_start + 345
    6 libSystem.B.dylib 0x956ea89e thread_start + 34

    Thread 5:
    0 libSystem.B.dylib 0x956dc286 select$DARWIN_EXTSN + 10
    1 com.apple.CoreFoundation 0x92b6082d __CFSocketManager + 1085
    2 libSystem.B.dylib 0x956eaa19 _pthread_start + 345
    3 libSystem.B.dylib 0x956ea89e thread_start + 34

    Thread 0 crashed with X86 Thread State (32-bit):
    eax: 0x00000001 ebx: 0xbfffc878 ecx: 0x00000001 edx: 0x00000000
    edi: 0xffffd96e esi: 0x01ae8008 ebp: 0xbfffc898 esp: 0xbfffc860
    ss: 0x0000001f efl: 0x00010246 eip: 0x0009d9b9 cs: 0x00000017
    ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
    cr2: 0x00000005
     

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