iTunes keeps asking for password

mrkgoo

macrumors 65816
Original poster
Aug 18, 2005
1,178
3
I go to download an app, and it prompts for the password. I put it in, and it just loops back with the "sign in to the iTunes store" dialogue box.

I've tried resetting the cache and warnings, but it still does it.

I can sign out and back in to download, but it will do it again after a while.

Anyone else seeing this?
 

mrkgoo

macrumors 65816
Original poster
Aug 18, 2005
1,178
3
Happened to me last night actually also.

I quit iTunes and restarted it...all good
Hmm. Interesting.

Yes, quitting resolves it for the mean time, but eventually it happens again. It's a slightly different dialogue box than the one that just asks for password - it's actually asking to sign in to the iTunes store (and has the box asking about using your AOL login).
 

palmharbor

macrumors 6502
Jul 31, 2007
408
0
solution

Access the "go menu: HOLD down the option key
to left of space bar.
When U do this Library suddenly appears
Go into prefs where U see a ton of com.apple etc
Find this one
com.apple.appstore.plist
right click and send it to the TRASH
restart the Mac and then try it.
 

mrkgoo

macrumors 65816
Original poster
Aug 18, 2005
1,178
3
Not sure if the resetting of the preference plist for the App Store would do it or not, but I contacted iTunes support, and they suggested resetting password. So far it seems ok.

We'll see.

Edit: nope still happening.
 
Last edited:

lukejc1

macrumors 6502
Feb 6, 2013
410
3
Wisconsin
I am having the same issue. It's quite irritating. Closing and restarting iTunes works as a short term fix but it inevitably happens again.
 

has.marvel

macrumors member
Jan 13, 2012
59
4
Add me to the list of those seeing the issue. It seems the app may download anyway but it is a darn annoying bug. I tried the reset password, it worked for a little while and then failed again.
 

anstimp

macrumors newbie
May 24, 2015
1
0
SOLVED: itunes keeps logging out

Go to: Safari > Extensions > delete all extensions > turn off extensions > clear cache.
Quit Safari
Restart itunes
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.