iTunes keeps asking for password

Discussion in 'Mac Apps and Mac App Store' started by mrkgoo, May 23, 2013.

  1. mrkgoo macrumors 65816

    Aug 18, 2005
    I go to download an app, and it prompts for the password. I put it in, and it just loops back with the "sign in to the iTunes store" dialogue box.

    I've tried resetting the cache and warnings, but it still does it.

    I can sign out and back in to download, but it will do it again after a while.

    Anyone else seeing this?
  2. Omne666 macrumors 6502a

    Sep 16, 2010
    Melbourne, Australia
    Happened to me last night actually also.

    I quit iTunes and restarted it...all good
  3. mrkgoo thread starter macrumors 65816

    Aug 18, 2005
    Hmm. Interesting.

    Yes, quitting resolves it for the mean time, but eventually it happens again. It's a slightly different dialogue box than the one that just asks for password - it's actually asking to sign in to the iTunes store (and has the box asking about using your AOL login).
  4. palmharbor macrumors 6502

    Jul 31, 2007

    Access the "go menu: HOLD down the option key
    to left of space bar.
    When U do this Library suddenly appears
    Go into prefs where U see a ton of etc
    Find this one
    right click and send it to the TRASH
    restart the Mac and then try it.
  5. mrkgoo, May 24, 2013
    Last edited: May 25, 2013

    mrkgoo thread starter macrumors 65816

    Aug 18, 2005
    Not sure if the resetting of the preference plist for the App Store would do it or not, but I contacted iTunes support, and they suggested resetting password. So far it seems ok.

    We'll see.

    Edit: nope still happening.
  6. lukejc1 macrumors 6502

    Feb 6, 2013
    I am having the same issue. It's quite irritating. Closing and restarting iTunes works as a short term fix but it inevitably happens again.
  7. BaldiMac macrumors 604


    Jan 24, 2008
  8. cambookpro macrumors 603


    Feb 3, 2010
    United Kingdom
    I have the same problem. Easy to fix by quitting iTunes, but annoying nonetheless.
  9. has.marvel macrumors member

    Jan 13, 2012
    Add me to the list of those seeing the issue. It seems the app may download anyway but it is a darn annoying bug. I tried the reset password, it worked for a little while and then failed again.
  10. anstimp macrumors newbie

    May 24, 2015
    SOLVED: itunes keeps logging out

    Go to: Safari > Extensions > delete all extensions > turn off extensions > clear cache.
    Quit Safari
    Restart itunes

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9 May 23, 2013