So, bought my wife and I an iPod Shuffle for exercising. I plug it in, iTunes recognizes it, downloads that voice thing, and I want to sync my Workout Playlist to my Shuffle. Gets about 90% done and crashes iTunes. OK, cool, restart iTunes.... only to have it crash again. OK not a problem, I've used Windows for most of my life - restarted computer, plugged in Shuffle once iTunes was running and it instantly crashes. Hmmm... Unplug shuffle, plug it back in, iTunes instantly crashes. I have a Macbook Air fyi. I thought I left this crap behind with Windows. Now I have to wait till I go home from work to my PC and hope iTunes on my PC behaves better. Not having high hopes. Just amazing.