iTunes match crash?

vmachiel

macrumors 68000
Original poster
Feb 15, 2011
1,745
1,297
Holland
Hi,

I've signed up for match today and it's at it's second step, macthing the songs. But it's stuck on song 109 for like.. 15 minutes now. Can i somehow figure out which song this is so i can delete it?

Thank you
 

KeithJenner

macrumors 6502a
Sep 30, 2010
980
96
Hi,

I've signed up for match today and it's at it's second step, macthing the songs. But it's stuck on song 109 for like.. 15 minutes now. Can i somehow figure out which song this is so i can delete it?

Thank you
Don't bother.

There seems to be an issue with Apples servers at the moment (probably due to the new countries coming online). If you are affected then it is stopping matching. I'd report it to Apple. The more the merrier.

You may have got caught out by a problematic track, but I very much suspect not.

Would I be right in assuming that you have purchased 108 songs from iTunes?
 

Wicker

macrumors regular
May 11, 2008
137
0
Newcastle upon Tyne, UK
I suspect KeithJenner is correct. I've used Match since launch in the UK and it's been generally fine, but yesterday I added a new album and Match has been stuck on the matching phase ever since... about 15 hours!
 

Big Dawg 23

macrumors regular
Mar 9, 2011
159
1
Minnesota
Good to know. Last night I added a few CD's from collection at 730PM CST. As of 830 this morning. Two of the Albums appear but grade out. Also it said last night it was matching the new songs, but this morning its doing my whole catalog again.
 

ShStylo

macrumors member
Jun 6, 2007
99
0
I got the same problem here. From Canada, except mine is stuck at 0.

Hope they figure this one out soon.
 

Phily

macrumors member
Jan 13, 2010
68
20
Same problem here in Germany since yesterday. It stucks at 0 from 89. Had no problems at all until now.
 

roebeet

macrumors newbie
Jan 31, 2010
29
0
36 hours for me. I can tell you exactly when it tanked -- approximately 2AM ET on the 17th. I was happily matching a few hours earlier, but around 2AM the process completely slowed to a crawl. I'm guessing Europe was waking up and those 19 countries starting subscribing and matching. :)

It's really bad - the worst outage I've seen so far, and I've been using it since Day One (US customer). I've already called them and also put in Apple feedback. I figure it couldn't hurt plus I just wanted it documented that I'm affecting by this issue, right now.
 

Matt Waters

macrumors newbie
Jun 25, 2011
15
0
UK
Same issue, still down.

Fed up. Another poor roll out of the service and no official line or info from apple.
 

iPhisch

macrumors 6502
Jun 22, 2010
338
41
Indiana
ugh! i didn't even think of the new countries coming on line. I have two songs to upload (one is really a one-track 2.5 hour concert i ripped from a video...) and I've been stuck pretty much all day. boooo!
 

lsvtecjohn3

macrumors 6502a
May 8, 2008
856
0
I was wondering why I couldn't upload my music. I'll wait until this weekend to call Apple and complain. Hopefully I'll get a discount
 

roebeet

macrumors newbie
Jan 31, 2010
29
0
It seems to be gradually coming back online now, but it's still very slow.
I concur. It's still very slow but improved from yesterday. My guess is that the new Matching going on from other countries is starting to complete. I'd also guess that, by this weekend or early next week, it will probably be "back to normal". I'm using last month as my guide, as we saw similar issues with the last major rollout.

I also called Apple today and they still do not acknowledge this as their problem, which I find very shocking. Not so much here, but on the Apple boards (that Keith and I frequent) there has definitely been a surge of complaints this week. But they don't read those boards and probably don't read this forum either. :(
 

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