iTunes Missing Required Files... AKA. PLEASE HELP.

Discussion in 'Mac Apps and Mac App Store' started by laughingperson5, Jul 24, 2009.

  1. laughingperson5 macrumors 6502

    Joined:
    Jan 2, 2009
    #1
    Hi.
    When I tried opening up iTunes today, I got the message,
    or something like that.
    Anyways. I kept trying to re-open iTunes and one of the times it did open. Now it's opening seamlessly but I'm worried that the message will come back up again. Does anyone what happened? And if there is a fix to this?

    EXTRA: I scanned my computer with AVG and in the first five minutes, all of my infected files were iPod Mobile Service and iTunes related.

    EDIT: I'll get some screenshots up when the messages pop up again and the AVG scan.
     
  2. firecrasher macrumors member

    firecrasher

    Joined:
    Oct 15, 2008
    Location:
    Baltimore
    #2
    You're not alone, happened to me too... I posted some screenshots in an earlier thread. Did you get the same errors?
     
  3. laughingperson5 thread starter macrumors 6502

    Joined:
    Jan 2, 2009
    #3
    Could you link me to the thread please?
     
  4. firecrasher macrumors member

    firecrasher

    Joined:
    Oct 15, 2008
    Location:
    Baltimore
    #4
  5. firecrasher macrumors member

    firecrasher

    Joined:
    Oct 15, 2008
    Location:
    Baltimore
    #5
    Ok - here's what worked for me:

    A couple minutes ago uninstalled everything Apple-related (and downloaded iTunes but didn't reinstall yet), uninstalled AVG, rebooted, installed iTunes, and downloaded and installed AVG.

    So far, so good. I also added my Program Files\iTunes\ to the exceptions list. Hopefully this will work. I'll keep you posted.
     

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