iTunes (Mojave 10.14.4) doesn't save tag changes

[0958400]

Posting this, in case somebody has a better idea or for those who've been searching the internet as I did in the past hours.

iTunes Version 12.9.4.94, included in Mojave 10.14.4 doesn't save tag files to mp3 files.

I have tried to change the name of a song (artwork, genre...) in iTunes. For a moment it will be displayed. Going back to title information, it reverts back to the previous version.

The file on the hard disk remains untouched, the information change is not stored.

I have done the following without success:
- reset the permissions on the user folder
- reset the permissions on the external hard disk with the mp3 files
- checked the hard disks for problems
- rebuilt the iTunes library
- reimported all my songs
- copied a song file to the internal hard disk (desktop), imported it and tried it (same result)
- reinstalled the combo update to Mojave 10.14.4

All to no avail.

Two things worked but do not fix the problem.
Converting the ID3 file tag to another version touches the external file and changes its last change date, it also saves any temporarily buffered changes.
Using Swinsean also works without a problem.

This is IMHO an iTunes problem and a very annoying one, which hast cost me 3 days now. (sigh)
Best, Alex.

 

[mikzn]

did you check the file name / extension of the file - .MP3 .AAC .WAV etc - or sometime no extension?

this can stop the meta data from saving and block itunes from saving and accessing the file?

for example if there is no .mp3 - add that to the song file name - example yesterday.mp3

 

[0958400]

did you check the file name / extension of the file - .MP3 .AAC .WAV etc - or sometime no extension?

this can stop the meta data from saving and block itunes from saving and accessing the file?

for example if there is no .mp3 - add that to the song file name - example yesterday.mp3

Thanks for your reply. Unfortunately there are the normal file extensions available.

 

[mikzn]

Yeah I have this happen too and I think the extension problem is part of the same issue?

It seems to affect older files that do not have an extension (at least for me) - but I also have some files that will not save any changes and will not play - for these I delete the song and then add the file back to the library to create a new record file in the library

Maybe some of the individual song records get corrupted over time?

 

[0958400]

Yeah I have this happen too and I think the extension problem is part of the same issue?

It seems to affect older files that do not have an extension (at least for me) - but I also have some files that will not save any changes and will not play - for these I delete the song and then add the file back to the library to create a new record file in the library

Maybe some of the individual song records get corrupted over time?

Hi there, and thanks for replying. I do believe it is possible, but I cannot reproduce it consistently.

I have reinstalled my iMac Pro from scratch, then it worked, I've installed the iPad Air (2019) which required a download and it stopped working. Then I've tried to convert the id3-tag to 2.3, which worked (but deleted the album artwork), while other other tag changes did not work.

Then I tried using Swinsian, which always worked and now out of a sudden it seems to work again. I am really quite stunned with this and the sad thing is, I do rely heavily on editing tags, esp. with my new music.

I really don't get it. :/
But thank you for contributing and sharing. Maybe we'll get to the bottom of this.

 

[Mr Todhunter]

One more reason for me to keep using iTunes 12.6.5.3