Itunes movie help.

Discussion in 'Mac Apps and Mac App Store' started by tacutamon, Dec 28, 2010.

  1. tacutamon macrumors newbie

    Joined:
    Dec 28, 2010
    Location:
    USA
    #1
    I recently downloaded a movie off of Itunes and started playing it. Halfway through it froze. It's like an invisible wall, I can't get any further than it.
     
  2. Jolly Giant macrumors 6502a

    Jolly Giant

    Joined:
    Sep 15, 2010
    Location:
    Hamburg, Germany
    #2
    in iTunes, access your purchase history via your account in the iTunes store,

    [​IMG]

    find the file in question, and click on the report a problem button. report the problem. more info in this support article.

    clicking here should take you directly to your iTunes store log-in window.
     
  3. Mitchelino macrumors 6502

    Joined:
    Jun 24, 2009
    Location:
    Ontario, Canada
    #3
    Is it a problem playing your downloaded purchase? Does it always stop at the same spot? I'm sure you've already tried restarting iTunes and/or your computer. If you have an iDevice, you could try syncing the movie to there to watch it, if that isn't inconvenient. If you have another authorized computer in your household you can copy the movie over to it and try that. It's weird that you are having issues playing the movie.
     

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