iTunes music store error (502)

Discussion in 'Mac Apps and Mac App Store' started by EGT, Feb 9, 2005.

  1. EGT macrumors 68000


    Sep 4, 2003
    Hi there

    Has anyone else been getting the 502 error message when trying to access the shopping cart in iTunes? The error appears everytime i click on the shopping cart and i haven't been able to access it for over a week now.

    The message that appears is;

    'We could not complete your music store request. An unkown error occured (502). There was an error in the music store. Please try again later.'

    At first, it didn't really bother me but its been happening for so long ... its getting annoying :mad:
  2. Savage Henry macrumors 65816

    Savage Henry

    Feb 20, 2004
    in a one horse, two house, three pub town.
    It's done it to me on occasion. Normally lasting an hour or so. Although last week it went like this nearly a full day .... then snapped back in as if nothing. Been alright since.

    A full week??? Bummer.

    Have you just tried Checking For Purchased Music in the Advanced menu ... seems to unclog the cajiggar for me.
  3. EGT thread starter macrumors 68000


    Sep 4, 2003
    Yep, I've tried that. I've tried logging in and out, changing from 1 click download to shopping cart ... i managed to buy a song and download it but then when i went back to the shopping cart, same 502 error.

    I thought it might be a problem with the firewall so i turned it on and off to see if it would work but still no joy.

  4. Xenious macrumors 6502a

    Mar 22, 2004
    Texas, USA
    Mine did that a lot yesterday evening. I just kept repeating the action over and over until it worked. It eventually went through after 3-4 tries.

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