iTunes : No iPod,iPhone or iPad found!

Discussion in 'Mac Apps and Mac App Store' started by Grayburn, Jan 23, 2014.

  1. Grayburn, Jan 23, 2014
    Last edited: Jan 23, 2014

    Grayburn macrumors 68000

    Grayburn

    Joined:
    Jul 12, 2010
    Location:
    London, England
    #1
    After updating to the latest version of iTunes this morning my phone just doesn't connect. I uninstalled and reinstalled and also used two cables but still nothing. I ran some tests and got this result. I had to leave for work so have not clicked in help yet, any suggestions that I could get my head round before I get home and try to fix things?

    PC is running Windows 8.1
     

    Attached Files:

  2. Bear macrumors G3

    Joined:
    Jul 23, 2002
    Location:
    Sol III - Terra
    #2
    Did you restart the computer after installing the latest version of iTunes?

    Did you try more than one USB port?
     
  3. DotCom2 macrumors 68040

    Joined:
    Feb 22, 2009
    #3
    Stay tuned.
    There a lot of people reporting problems with iTunes recent download on the Apple boards.
     
  4. Grayburn thread starter macrumors 68000

    Grayburn

    Joined:
    Jul 12, 2010
    Location:
    London, England
    #4
    I did both of those mate, it's sorted now. I had to reinstall the Apple Mobile Device USB Driver as it had totally vanished somehow...very strange as i hadn't tampered with anything.

    Thanks for the reply
     

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