iTunes no longer imports or plays CD's

Discussion in 'Mac Apps and Mac App Store' started by jaypee68, Oct 1, 2008.

  1. jaypee68 macrumors regular

    Sep 20, 2007
    I'm running iTunes 8 on Windows Vista Ultimate 64-bit, and I've run into a problem where if I try to import a CD, iTunes starts to import the first track, then just proceeds to skip through every track until it reaches the end with nothing imported. As it tries to import, you can see the little animated importing animation to the left of the song, but it only lasts a second or so then moves to the other tracks and does the same until the end.

    I get this same issue when trying to play a CD, with iTunes skipping through all the tracks trying to play something. I've done the iTunes diagnostics for the CD drive, and all tests have passed. Here are the results of my diagnostic...

    Microsoft Windows Vista x64 Professional Service Pack 1 (Build 6001)
    NVIDIA 122-CK-NF68
    QuickTime 7.5.5
    FairPlay 1.0.15
    CD Driver
    CD Driver DLL
    Apple Mobile Device
    Bonjour (118.5)

    iTunes Serial Number 9590B91E53FB0405

    Current user is an administrator.
    The current local date and time is 2008-10-02 00:24:09.
    iTunes is not running in safe mode.

    Video Display Information

    NVIDIA, NVIDIA GeForce GTX 280

    **** External Plug-ins Information ****

    No external plug-ins installed.

    **** CD/DVD Drive Tests ****

    No drivers in LowerFilters.
    UpperFilters: GEARAspiWDM (,

    Z: TSSTcorp CD/DVDW SH-S183L, Rev SB01
    Audio CD in drive.
    Found 13 songs on CD, playing time 78:14 on Audio CD.
    Track 1, start time 00:02:32
    Track 2, start time 00:47:67
    Track 3, start time 09:12:35
    Track 4, start time 15:53:07
    Track 5, start time 20:55:50
    Track 6, start time 27:22:50
    Track 7, start time 36:19:00
    Track 8, start time 40:46:57
    Track 9, start time 47:29:12
    Track 10, start time 53:47:07
    Track 11, start time 57:40:47
    Track 12, start time 65:06:37
    Track 13, start time 71:02:67
    Audio CD reading succeeded.
    Get drive speed succeeded.
    The drive CDR speeds are: 4 8 16 24 32 40 48.
    The drive CDRW speeds are: 4.
    The drive DVDR speeds are: 4.
    The drive DVDRW speeds are: 4.

    If anyone knows how to correct this, it would be greatly appreciated. TIA


    P.S. I had forgotten to mention before that CDs play fine in Windows Media Player.
  2. jaypee68 thread starter macrumors regular

    Sep 20, 2007

    I upgraded to iTunes 8.0.1 and still have the same problem.
  3. irishgrizzly macrumors 65816


    May 15, 2006
    This isn't a problem, it's just a new feature from Apple. By blocking imports you can now fully appreciate the iTunes store. Think different :)

    Seriously though, I'd erase iTunes and do a clean install (back-up first).
  4. jaypee68 thread starter macrumors regular

    Sep 20, 2007
  5. jaypee68 thread starter macrumors regular

    Sep 20, 2007

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