iTunes no longer sees devices via WiFi

Discussion in 'Mac Apps and Mac App Store' started by Phrasikleia, Aug 26, 2012.

  1. Phrasikleia macrumors 601

    Phrasikleia

    Joined:
    Feb 24, 2008
    Location:
    Over there------->
    #1
    My devices used to appear under the "DEVICES" section in iTunes automatically every time I launched iTunes on my Mac. I could access them via WiFi at any time. Then one day both devices stopped appearing, and I have no idea why. I can get them to show up if I connect either one of them with a USB cable, but the usual WiFi connection is not working. I haven't changed anything on my devices or on the computer, as far as I know.

    Details:

    • Devices are an iPad 3 and an iPod touch 4th gen, both running iOS 5.
    • Computer is a MacMini running OSX Lion 10.7.4.
    • iTunes version is 10.6.3
    • Both devices have the option checked to sync over WiFi
    • The Mac and both devices are otherwise able to use WiFi for web surfing, etc.

    Any ideas?
     
  2. Phrasikleia thread starter macrumors 601

    Phrasikleia

    Joined:
    Feb 24, 2008
    Location:
    Over there------->
  3. Tridztan macrumors member

    Joined:
    May 27, 2012
    Location:
    London
    #3
    Been having the same problem with my iPad and iPhone 4s for a while now. Both devices appear, and then disappear when I start to sync with the error message " iTunes searching for devices". Both will only sync with the USB cable.

    Sorry I haven't been of help.
     
  4. Phrasikleia thread starter macrumors 601

    Phrasikleia

    Joined:
    Feb 24, 2008
    Location:
    Over there------->
    #4
    I wasn't getting any error messages, so I think you must have a different problem.

    Anyway, for anyone else who may stumble upon this thread, I've solved the problem. I was using a VPN connection, and that (for whatever reason) caused iTunes and my devices to stop communicating over WiFi. If I quit the VPN connection, everything works as it should.
     
  5. Madd the Sane macrumors 6502a

    Madd the Sane

    Joined:
    Nov 8, 2010
    Location:
    Utah
    #5
    When my Mac mini can't find my iPad on wi-fi, I turn off the mini's wifi, then turn it back on. It finds it after that.
     

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