Itunes not loading

Discussion in 'Mac Basics and Help' started by lisah290284, Jun 13, 2008.

  1. lisah290284 macrumors newbie

    Joined:
    Jun 13, 2008
    #1
    I am running OS 10.4 and for some reason my itunes won't launch.. it was working fine a few weeks ago but now when i click on the application it bounces a few times and then does not open.. any ideas on what the problem would be and how I could fix it??

    Thanks in advance
     
  2. merl1n macrumors 65816

    merl1n

    Joined:
    Mar 30, 2008
    Location:
    New Jersey, USA
    #2
    Hold down the option key when you launch iTunes. It should ask you to locate a library. Navigate to your library file (iTunes Library) and select it. See if that fixes your problem.
     
  3. upsguy27 macrumors 65816

    upsguy27

    Joined:
    Jun 25, 2007
    Location:
    Arizona
    #3
    If that doesn't work then I would suggest deleting iTunes and reinstalling it.
     
  4. lisah290284 thread starter macrumors newbie

    Joined:
    Jun 13, 2008
    #4
    The option key suggestion isn't working. Think I may install itunes again. Any easy way to delete itunes completely off my system before I reinstall?
     
  5. merl1n macrumors 65816

    merl1n

    Joined:
    Mar 30, 2008
    Location:
    New Jersey, USA
    #5
    Have you tried just double clicking on the iTunes Library file? It may be that your preferences file got hosed. You could also delete the ~user/Library/Preferences/...

    com.apple.iTunes.plist
    com.apple.iTunes.eq.plist
    com.apple.iTunesHelper.plist

    ... then launch iTunes again (these files will be recreated).
     
  6. steve_hill4 macrumors 68000

    steve_hill4

    Joined:
    May 15, 2005
    Location:
    NG9, England
    #6
    1. Repair permissions in disk utility
    2. Find iTunes pref file and delete (as merl1n said)
    3. Find iTunes receipt file and delete before reinstalling.

    Try in that order and try launching after each step until it works. In my experience deleting and reinstalling iTunes doesn't work, it seems to be a swine until you delete the receipt file first.
     

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