iTunes not recognizing iPhone

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Timmyp87, Nov 26, 2009.

  1. Timmyp87 macrumors newbie

    Joined:
    Nov 26, 2009
    #1
    Today I went to plug in my phone and iTunes just came up with iPhone instead of my phone name and it was empty.when I plugged in my partners iPhone it works fine.
    I have tried restarting both phone and Pc and nothin helps.
    I'm guessing it's my phone since other one works.
    Is there anything I can do to fix this so I can atleast back up my phone?
     
  2. Moi un Mouton macrumors 68000

    Joined:
    Mar 18, 2008
    Location:
    Bracknell UK
    #2
    The way I read your post, iTunes can see it but is not seeing its name.

    Can't you back it up from iTunes anyway? Then restore the phone.
     
  3. Timmyp87 thread starter macrumors newbie

    Joined:
    Nov 26, 2009
    #3
    There is no options.when plugged in it is a big white screen with iPhone written on it but nothing to click.so I can't back it up.
     
  4. Moi un Mouton macrumors 68000

    Joined:
    Mar 18, 2008
    Location:
    Bracknell UK
    #4
    I haven't seen what you describe, can you post a screenshot?
     

Share This Page