Itunes not remembering checked songs

Discussion in 'Mac Basics and Help' started by ATR72-212A, Jan 4, 2016.

  1. ATR72-212A macrumors newbie

    Jan 3, 2016
    Hi there, first post here so please bear with me.

    I am a recent convert from Windows to Mac and I am running a mid 2010 Mac Mini with El Capitan 10.11.2 and iTunes Before I upgraded the mac mini from Snow Leopard, I moved my iTunes library across from my windows laptop via a home workgroup connection, and imported it into iTunes on the mac. I did this because I didn't want to have to download every song I've ever bought from the iTunes cloud again, only to have to go through and delete the ones I don't want anymore. I then upgraded to El Capitan and began the process of associating my iPhone and iPad with my 'new' iTunes library on the mac.

    Since then, I have checked/ticked the songs I wish to listen to/copy to my iPhone and unchecked/unticked the songs I do not wish to listen to/copy to my iPhone at present. If I close down iTunes properly, then reopen iTunes, I find that within seconds it has re-checked/re-ticked songs I previously unchecked and having had a few goes now, it annoyingly does the same thing every time I restart iTunes, whether I've synced with my iPhone or not. I've tried a system re-boot too to no avail.

    As a non-expert, my guess is that there maybe some sort of config file I've copied across with the iTunes library from the PC that could be causing this, but I have no idea where to start and I'm otherwise at a complete loss with this.

    I'd really appreciate anyone's ideas of things I could try to sort this out. A search on this subject has yielded no relevant results.

    Many thanks in advance, ATR72.
  2. MatsSkoe macrumors member


    Jul 28, 2013
    I have the same problem but then i'm using iTunes Match. Reticked or unticked songs were not saved or correctly synchronised, the same goes for album art. Bottomline, I just don't use the tick option and after repeatedly reticking every song now all songs remain ticked. As for the album art, FML.
  3. ATR72-212A thread starter macrumors newbie

    Jan 3, 2016
    I don't think I'm using iTunes Match, and I haven't noticed any issues with the artwork, but the ticking/unticking issue remains! Sorry to hear you're having issues too, but it must work somehow if most other people aren't having this problem... anyone else any ideas?
    --- Post Merged, Jan 5, 2016, Original Post Date: Jan 4, 2016 ---
    Right - I've got the answer.

    Somehow during the drag-and-drop transfer of my iTunes from PC to Mac the folders got completely messed up. I went back to the root folder 'iTunes' on the PC and looked at each folder in turn to see if there were any differences to the structure on the Mac. I found many folders and files in the wrong places. I also read up about the 'iTunes Library.itl' file as I thought that this being some kind of config file for the library settings may have had something to do with it as well. It was laborious, but here's what I did in order to get iTunes to remember my ticked/checked songs and sync properly every time:

    1. Go through the folder structure on the source and the destination computers. Ensure the destination matches the origin. The artist folders in the destination 'iTunes Media/Music' folder contained only artwork - it was the users/Username/Music folder that contained the artist folder containing music on the destination Mac. I renamed the folder containing artwork 'Old Music' and transferred all the actual music artist folders to a new folder named 'Music'.

    2. With iTunes closed, delete the 4 files in the Mac 'iTunes' folder: 'iTunes Library Extras.itdb', 'iTunes Library Genius.itdb', 'iTunes Library.itl' and 'iTunes Library.xml'. Then copy just the 'iTunes Library Extras.itdb' and 'iTunes Library.itl' files from the source 'iTunes' folder to the destination 'iTunes' folder.

    3. Hold down the 'Option' key and simultaneously click the iTunes icon to open the program. Select 'Choose Library...' from the dialogue box. Select your renovated 'Username/iTunes' folder and Done.

    4. iTunes opens with all music and settings as per your previous setup. The only thing I had to do then was locate some of sings manually as an '(!)' had appeared for some reason next to some of the songs, even though they were in the new library. Can't work that one out, but they are easy enough to relocate and sort that out.

    That's all I know. I'm no expert, so maybe there's a quicker way to have done all this or a step I needn't have bothered with, but for me that worked, and I'm very pleased.

    As an aside - I was getting annoyed that iTunes in the cloud which I did not sync with my iPhone were also showing on my iPhone in a wifi area and would play when I didn't want them to... the setting 'show iCloud purchases' has moved from the Settings/Music area of the iPhone to the Music app in iOS 9. Simply select the dropdown menu (Artists/Songs/etc.) and at the bottom of the list is the slider to select this option off.

    I hope this helps someone else out there that may share the same problem I had.

    Happy New Year. Cheers!

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