Tried to find an answer via searching but nothing seems to be working. Computer is Macbook Pro - 10.11.2 Phone - 6 Plus 9.0.2 iTunes - 12.3.1 iPhoto and image capture see it fine. Trying to avoid any resets on the phone as I don't want to loose my jailbreak. The weird thing is when I unplug the phone iTunes shows the phone icon for a 1/2 second become disappearing. Also, iTunes seems to hang when quitting with the phone plugged in. I have to force quit. I have tried: Reinstalling iTunes Verifying iTunes helper is running Reset location and privacy settings on phone Tried multiple cables and multiple ports with the same results A little leery about resetting network settings as I don't want the phone to crash and loose the JB. Any other ideas?