iTunes not seeing new iPhone

Discussion in 'iPhone' started by KillaMac, Nov 24, 2016.

  1. KillaMac Suspended

    Joined:
    May 25, 2013
    #1
    So, I am unsure what to do. I connect my iPhone, and iTunes doesn't see it so I can transfer my music. The phone gives the permission box and I accept it. But still won't show up in iTunes. This is on a windows 10 pc. Anyone have an idea what to do?
     
  2. Shirasaki macrumors 603

    Shirasaki

    Joined:
    May 16, 2015
    #2
    Maybe install the latest version of iTunes again? I now rarely use iPhone on windows because I can use it on an MacBook Air.
     
  3. KillaMac thread starter Suspended

    Joined:
    May 25, 2013
    #3
    yeah, I am the only one in the house who owns a Windows pc because I game on it. :/ Go figure.
    --- Post Merged, Nov 24, 2016 ---
    I just tried to uninstall and reinstall. Still not working.
    --- Post Merged, Nov 24, 2016 ---
    Found this article and it was the issue. The device driver. :/

    http://techxat.com/fix-itunes-not-recognizing-iphone-7-and-iphone-7-plus/
     
  4. Shirasaki macrumors 603

    Shirasaki

    Joined:
    May 16, 2015
    #4
    I also have PC for gaming purpose.

    The reason I want you to try reinstalling iTunes is iTunes will also install related drivers in the progress. But for some reason it does not work on your machine.

    But, well, that article provides a better solution. All good.
     
  5. KillaMac thread starter Suspended

    Joined:
    May 25, 2013
    #5
    Yep, the reinstall for whatever reason didn't work. But that driver issue did fix it. :) Now I got all my music on my new phone finally. Thank you though for the help!

     
  6. elf69 macrumors 68000

    elf69

    Joined:
    Jun 2, 2016
    Location:
    Cornwall UK
    #6
    My fiancee had similar issues with windows 10 and iphone SE.

    So simple I bought her a used macbook air to replace the windows 10 convertible.

    She loves it!

    So now there are no windows computers in our house fully apple.

    OSX and IOS and very happy!
     
  7. KillaMac thread starter Suspended

    Joined:
    May 25, 2013
    #7
    yeah, we would do the same if Macs could play games well.
     
  8. Shirasaki macrumors 603

    Shirasaki

    Joined:
    May 16, 2015
    #8
    Which may never happen.
     

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