iTunes not working? Can anyone out there download apps?

Discussion in 'Mac Apps and Mac App Store' started by southparksteve, Jun 28, 2010.

  1. southparksteve macrumors member

    Joined:
    Jan 6, 2010
    Location:
    San Diego, CA
    #1
    Nobody else is talking about this problem so maybe it is not so widespread, but 3 of us cannot download any apps or access our accounts on iTunes right now (we have 3 separate computers with 3 separate accounts and separate devices).

    iTunes is giving the error "We could not complete your iTunes Store request. The network connection was lost. There was an error in the iTunes Store, please try your request again later" and we are completely unable to log in. When we try to download apps on our devices (iPhone 4.0, iPhone 3GS and iPad WiFi + 3G) it gives us a "waiting" status bar by the app and just never loads.

    Is this just a problem we are experiencing, and if so, how do we fix it? Or is the iTunes store / App store actually down right now?

    Using OS X on iMac (late 2009) and the latest version of iTunes for Mac.

    Thanks!
     
  2. d3r3k macrumors newbie

    Joined:
    Jun 23, 2010
    Location:
    Deep (fried) South
    #2
    Are you at the same place? Same household? It seems like an ISP problem. I'd suggest to try a public wifi place like Starbucks etc to test if you can download from there.
     
  3. southparksteve thread starter macrumors member

    Joined:
    Jan 6, 2010
    Location:
    San Diego, CA
    #3
    We ended up fixing the problem by calling Apple. There was a problem with their servers for iTunes accounts. The Apple Care specialist told me it was the first time they had a problem like that in the 2 years he had been there...they had it fixed within minutes.
     

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