iTunes (or something) freezing my imac!? what should i do?

Discussion in 'iMac' started by imac123, May 23, 2008.

  1. imac123 macrumors regular

    Joined:
    Apr 26, 2008
    #1
    Was working on my imac (3 week old 24" alu refresh), everything going great, I bring up tunes and put it in the mode where you can see album artwork. Then I click "get album artwork" for a couple of albums, no problem, a couple of seconds later... FREEZE

    I can move my mouse around the screen, but everything is frozen and non responsive. I waited about 3 mins then just restarted. Open up iTunes, and do a similar thing, and FREEZE again the same thing (just a couple of minutes after restarting).

    My current temps are;
    CPU 44 deg C
    Hard drive 50 deg C
    GPU diode 57 deg C
    GPU heatsink 49 deg C
    PS 73 deg C

    I have smcfancontrol at 1300/2500/850 for CPU/HD/Optical

    Has anyone else had a problem like this w/ iTunes??? I don't know if it's iTunes for sure... could have just been a coincidence that I was doing similar things each time it froze.

    What should I do in that situation?? Is there a mac equivalent of CTRL-ALT-DEL ?? I know there is a force quit option but in order to do that you need to click the apple logo first, and I couldn't even do that in this case.

    Should I be worried that there's something more serious wrong w/ my computer?? Is there a way I can try "repairing" iTunes w/o deleting all my files?
     
  2. tranceteria macrumors newbie

    Joined:
    Jan 15, 2008
    Location:
    San Diego, California
    #2
    Force quit short cut is cmd+option+esc

    And mine also does that but its a MBP and not necesarely on full screen coverflow. The screen freezes if I'm playing audio it keeps playing, the cursor moves but everything else not. And I cannot force quit anything. I have to power it off. Very annoying. Took it to the genius bar and they told me that it is my third-party ram is not full compatible I havent tried testing it with the original one tough.
     
  3. imac123 thread starter macrumors regular

    Joined:
    Apr 26, 2008
    #3
    i see...
    hmm well i don't have any 3rd party RAM so its not that

    ok just googled and found this:
    http://discussions.apple.com/thread.jspa?messageID=7224839&tstart=0

    seems to be a problem with itunes and/or OS X

    good news is... it's not a hardware problem for us. bad news... who knows if/when it will be fixed.
    but i can live w/o coverflow for now..
     

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