iTunes Password Recovery

Discussion in 'macOS' started by chrisjg, Sep 25, 2009.

  1. chrisjg macrumors newbie

    Aug 29, 2009
    I recently installed a new internal hard drive on my mac which meant copying all my music back into iTunes. This has left me with a bit of work to organise all my music again, particularly those songs that I purchased through the iTunes store.

    The long and the short of it is that it's asking my to authorise the purchased tracks using the account that I used to buy them. This wouldn't be a problem except that I cant work out which password it is that I use on that account. The problem is every time I click the "forgot password?" button to reset it all I get is webpage with an error message (see attached picture). It's really frustrating me now and I can't seem to find a way around it.

    pleeeease can someone help meeeeeee :(

    Attached Files:

  2. darkpaw macrumors 6502


    Sep 13, 2007
    London, England
    Call Apple support and they should be able to help you.

    Just explain that the page you are redirected to is broken.

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