iTunes Plus Problems!

Discussion in 'Mac Apps and Mac App Store' started by tombarnes, Jun 2, 2007.

  1. tombarnes macrumors 6502

    tombarnes

    Joined:
    Feb 26, 2006
    Location:
    Cornwall, United Kingdom
    #1
    Well, ever since iTunes plus became available on Wednesday/Thursday, I have been having problems upgrading my library.

    1.
    I tried to upgrade my library for the first time. I was told that the item I was trying to purchase was no longer available and may be available elsewhere in the store at a different price.

    I kept trying, and kept getting that message.

    2.
    On yet another attempt, I got the dreaded error -9843. And as I kept trying, I kept getting that message.

    3.
    This morning, I tried yet again, and it was taking longer than usual, I was hoping that this was a good sign. But no. I got a message telling me that my network connection to iTunes had timed out. This happened a couple of times.

    4.
    Now, when I go into the iTune Plus part of the store it tells me that my library is up-to-date. BUT IT ISN'T!!! I hvae £11.40 worth of updates to get!!! (or I did!)

    HELP!
     
  2. RBMaraman macrumors 65816

    RBMaraman

    Joined:
    Jul 25, 2002
    Location:
    Prospect, KY
    #2
    I'm having the exact same problems.

    I'm going to email Apple iTunes Support later today, but I imagine that the problem is simply related to Apple's server load.
     
  3. miTunes75 macrumors 6502

    Joined:
    May 29, 2006
    #3
    I have been having drama since thursday. But this morning, I tried to redownload what was left and then some (iTunes Plus) and it all flies now.

    Good luck with tech support.
     
  4. RBMaraman macrumors 65816

    RBMaraman

    Joined:
    Jul 25, 2002
    Location:
    Prospect, KY
    #4
    No need for tech support!

    I tried to download this morning as well, and all is working and extremely fast!
     
  5. tombarnes thread starter macrumors 6502

    tombarnes

    Joined:
    Feb 26, 2006
    Location:
    Cornwall, United Kingdom
    #5
    PROBLEM SOLVED!

    I have all my iTunes Plus tracks now!

    All I did was go into my account information (click on your email address in the top right corner of iTunes Store, then enter your password)

    And in my account information was a button to click which downloaded all the tracks pending!

    SORTED!
     

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