iTunes 10.2.1 on latest Mac OS X 10.6.7. I have videos which I've ripped from Blu-ray via MakeMKV and Handbrake. When I import them into iTunes and then set a poster frame, more often than not: 1. The poster frame is easily lost, especially if I do a Get Info on a movie. Sometimes the poster frame disappears without me having done anything. 2. The poster frame is not included when I sync the movie onto my iPad or iPhone. 3. Also, chapter thumbnails for chapters appear in all black on the iPad or iPhone. This is seriously lame. Does anyone know of a solution for these problems? Is ANYONE from Apple working on this? This USED to work in the days before iOS 4.2 and iTunes 10.