iTunes problem playing videos

Discussion in 'macOS Sierra (10.12)' started by JayInNJ, Sep 23, 2016.

  1. JayInNJ macrumors regular

    Nov 10, 2009
    Not sure if this is the right forum for this. I can't get any videos to play in iTunes. These were free shows downloaded recently from iTunes. I tried to get some of the new TV show pilots. When I hit play, I just get a black screen and nothing happens. This is on my 2015 MBP 13". I recently upgraded iTunes and to Sierra. When I try to play on my older iMac running latest iTunes and Yosemite it just crashes iTunes. Are others having problems?
  2. dn325ci macrumors newbie

    Mar 13, 2009
    I am having video problems I can't figure out yet. Some videos in iTunes won't play, some will. All play with VLC so I know it's not a file problem. I haven't dug in very deeply yet, but it seems the larger, higher bit rate videos are the ones that won't play. Any ideas?

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