iTunes problem playing videos

Discussion in 'macOS Sierra (10.12)' started by JayInNJ, Sep 23, 2016.

  1. JayInNJ macrumors regular

    Joined:
    Nov 10, 2009
    #1
    Not sure if this is the right forum for this. I can't get any videos to play in iTunes. These were free shows downloaded recently from iTunes. I tried to get some of the new TV show pilots. When I hit play, I just get a black screen and nothing happens. This is on my 2015 MBP 13". I recently upgraded iTunes and to Sierra. When I try to play on my older iMac running latest iTunes and Yosemite it just crashes iTunes. Are others having problems?
     
  2. dn325ci macrumors newbie

    Joined:
    Mar 13, 2009
    #2
    I am having video problems I can't figure out yet. Some videos in iTunes won't play, some will. All play with VLC so I know it's not a file problem. I haven't dug in very deeply yet, but it seems the larger, higher bit rate videos are the ones that won't play. Any ideas?
     

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