itunes problem

[Nuno77]

I have a G5 Imac running OS X 10.4

Itunes 4.7.1

I cannot access the itunes store. Gives me a code of -9813

Also when I plug my ipod nano.. it does not accept it. Needs itunes 8?

So two questions...

1. How can I access the itunes store?

2. Where and can I download itunes that will work with my nano.



I was always told that apples is so user friendly yet I am yet to see that when it comes to itunes.

Any help would be grateful.


I am yet to find a itunes download that works/computer accepts.

 

[blueroom]

Why are you still running iTunes 4.7.1?

 

[balamw]

What's wrong with iTunes 10.1 from http://www.apple.com/itunes/download/ it supports 10.5.x and PPC.

B

 

[Nuno77]

Typo.

I am running Mac OS X 10.4

 

[GGJstudios]

So why not use iTunes 9.2.1?

System Requirements
Mac OS X version 10.4.11 or later

 

[balamw]

I am running Mac OS X 10.4

iTunes 10 requires 10.5. Pick one up on eBay. You honestly thing Apple is being unfriendly by not supporting the latest features on a five year old OS?

B

 

[Nuno77]

So why not use iTunes 9.2.1?

I'll give it a try.

New to mac and all the numbers and versions are over my head.

Will report once it is downloaded.. see if it works.

 

[balamw]

New to mac and all the numbers and versions are over my head.

Just be aware that you are running a five year old OS on hardware of similar age, your experience will not be representative of current Macs and OSes.

B

 

[Nuno77]

iTunes 10 requires 10.5. Pick one up on eBay. You honestly thing Apple is being unfriendly by not supporting the latest features on a five year old OS?

B

No I understand.... it is an older model. just a bit surprised when itunes did not work. Never had a problem on windows machine.

question is... do i have the capabilities to run 10.5?

2ghz power pc g5
2gb ddr
667 bus speed

 

[GGJstudios]

No I understand.... it is an older model. just a bit surprised when itunes did not work. Never had a problem on windows machine.

question is... do i have the capabilities to run 10.5?

2ghz power pc g5
2gb ddr
667 bus speed

Requirements for Mac OS X v10.5

Mac OS X v10.5 Leopard requires:

• A Mac computer with an Intel, PowerPC G5, or Power PC G4 (867 MHz or faster) processor
• 512 MB memory or more
• A DVD drive for installation
• 9 GB of available disk space or more
• Some features require a compatible Internet service provider, fees may apply.
• Some features require Apple's MobileMe service; fees apply.

 

[balamw]

do i have the capabilities to run 10.5?

Yep http://support.apple.com/kb/HT3759. I had 10.5 on my old iBook just fine.

Mac OS X v10.5 Leopard requires:

A Mac computer with an Intel, PowerPC G5, or Power PC G4 (867 MHz or faster) processor
512 MB memory or more

B

 

[Nuno77]

Downloaded itunes and I got this message

*This software requires Mac OS X version 10.4.9 or later

I have version 10.4

what itunes update can I use

 

[Nermal]

Choose Software Update from the Apple menu and it should offer an update to 10.4.11. It may give you iTunes through that menu too.

 

[GGJstudios]

Downloaded itunes and I got this message

*This software requires Mac OS X version 10.4.9 or later

I have version 10.4

what itunes update can I use

You can run Software Update to update your Mac OS X to 10.4.11. It's free.

About the Mac OS X 10.4.11 Update

 

[Nuno77]

Update worked.

itunes link worked.


Itunes will not open because it requires quicktime 7.5.5 and of course it does not work with 10.4.11 ugh

 

[balamw]

QT 7.6.4 for 10.4.11

http://support.apple.com/kb/dl838

B

 

[GGJstudios]

Update worked.
itunes link worked.
Itunes will not open because it requires quicktime 7.5.5 and of course it does not work with 10.4.11 ugh

QT 7.6.4 for 10.4.11
http://support.apple.com/kb/dl838

Just a tip: We're providing these links by doing simple Google searches, based on your questions. You can do the same thing, yourself. When you need to find something, just Google your question and you're likely to find others have asked the same thing.

 

[balamw]

Just a tip: We're providing these links by doing simple Google searches, based on your questions. You can do the same thing, yourself. When you need to find something, just Google your question and you're likely to find others have asked the same thing.

Also, Software Update should also have taken care of this as previously mentioned.

B

 

[Nuno77]

looks like i just need to download safari 4.0.3 now

 

[GGJstudios]

Also, Software Update should also have taken care of this as previously mentioned.

Agreed. Software Update should have notified the OP that there were newer versions available for their installation, whether it be for Mac OS X, iTunes, QuickTime, etc. However, we don't know if that was the case, but the updates were declined, or if Software Update had a problem, as it has been known to do from time to time.

looks like i just need to download safari 4.0.3 now

Safari 4.0.5 (Snow Leopard, Leopard, Tiger, Windows)

 

[Nermal]

looks like i just need to download safari 4.0.3 now

Just keep running Software Update until it doesn't offer any more updates. It won't show all updates at once, for example if update A requires update B, then A won't appear until you've already installed B. It's therefore important to keep running it until there are no updates left.

 

[Nuno77]

Agreed. Software Update should have notified the OP that there were newer versions available for their installation, whether it be for Mac OS X, iTunes, QuickTime, etc. However, we don't know if that was the case, but the updates were declined, or if Software Update had a problem, as it has been known to do from time to time.

Safari 4.0.5 (Snow Leopard, Leopard, Tiger, Windows)

updating all now.

Downloaded 4.0.3... needs security updates and also not enough disk space... but getting there.. lol