itunes problem

Discussion in 'Mac Apps and Mac App Store' started by Nuno77, Jan 11, 2011.

  1. Nuno77, Jan 11, 2011
    Last edited: Jan 11, 2011

    Nuno77 macrumors newbie

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    Jan 11, 2011
    #1
    I have a G5 Imac running OS X 10.4

    Itunes 4.7.1

    I cannot access the itunes store. Gives me a code of -9813

    Also when I plug my ipod nano.. it does not accept it. Needs itunes 8?

    So two questions...

    1. How can I access the itunes store?

    2. Where and can I download itunes that will work with my nano.



    I was always told that apples is so user friendly yet I am yet to see that when it comes to itunes.

    Any help would be grateful.


    I am yet to find a itunes download that works/computer accepts.

    :mad:
     
  2. blueroom macrumors 603

    blueroom

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  3. balamw Moderator

    balamw

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  4. Nuno77 thread starter macrumors newbie

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  5. GGJstudios macrumors Westmere

    GGJstudios

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    #5
    So why not use iTunes 9.2.1?
     
  6. balamw Moderator

    balamw

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    #6
    iTunes 10 requires 10.5. Pick one up on eBay. You honestly thing Apple is being unfriendly by not supporting the latest features on a five year old OS?

    B
     
  7. Nuno77 thread starter macrumors newbie

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    #7
    I'll give it a try.

    New to mac and all the numbers and versions are over my head.

    Will report once it is downloaded.. see if it works.
     
  8. balamw Moderator

    balamw

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    #8
    Just be aware that you are running a five year old OS on hardware of similar age, your experience will not be representative of current Macs and OSes.

    B
     
  9. Nuno77 thread starter macrumors newbie

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    Jan 11, 2011
    #9
    No I understand.... it is an older model. just a bit surprised when itunes did not work. Never had a problem on windows machine.

    question is... do i have the capabilities to run 10.5?

    2ghz power pc g5
    2gb ddr
    667 bus speed
     
  10. GGJstudios macrumors Westmere

    GGJstudios

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    #10
    Requirements for Mac OS X v10.5
     
  11. balamw Moderator

    balamw

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    #11
    Yep http://support.apple.com/kb/HT3759. I had 10.5 on my old iBook just fine.

    B
     
  12. Nuno77 thread starter macrumors newbie

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    Jan 11, 2011
    #12
    Downloaded itunes and I got this message

    *This software requires Mac OS X version 10.4.9 or later

    I have version 10.4

    what itunes update can I use
     
  13. Nermal Moderator

    Nermal

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    #13
    Choose Software Update from the Apple menu and it should offer an update to 10.4.11. It may give you iTunes through that menu too.
     
  14. GGJstudios macrumors Westmere

    GGJstudios

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    #14
    You can run Software Update to update your Mac OS X to 10.4.11. It's free.

    About the Mac OS X 10.4.11 Update
     
  15. Nuno77 thread starter macrumors newbie

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    Jan 11, 2011
    #15
    Update worked.

    itunes link worked.


    Itunes will not open because it requires quicktime 7.5.5 and of course it does not work with 10.4.11 ugh
     
  16. balamw Moderator

    balamw

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  17. GGJstudios macrumors Westmere

    GGJstudios

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    #17
    Just a tip: We're providing these links by doing simple Google searches, based on your questions. You can do the same thing, yourself. When you need to find something, just Google your question and you're likely to find others have asked the same thing.
     
  18. balamw Moderator

    balamw

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    #18
    Also, Software Update should also have taken care of this as previously mentioned.

    B
     
  19. Nuno77 thread starter macrumors newbie

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    Jan 11, 2011
    #19
    looks like i just need to download safari 4.0.3 now
     
  20. GGJstudios macrumors Westmere

    GGJstudios

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    #20
    Agreed. Software Update should have notified the OP that there were newer versions available for their installation, whether it be for Mac OS X, iTunes, QuickTime, etc. However, we don't know if that was the case, but the updates were declined, or if Software Update had a problem, as it has been known to do from time to time.
    Safari 4.0.5 (Snow Leopard, Leopard, Tiger, Windows)
     
  21. Nermal Moderator

    Nermal

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    #21
    Just keep running Software Update until it doesn't offer any more updates. It won't show all updates at once, for example if update A requires update B, then A won't appear until you've already installed B. It's therefore important to keep running it until there are no updates left.
     
  22. Nuno77 thread starter macrumors newbie

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    Jan 11, 2011
    #22
    updating all now.

    Downloaded 4.0.3... needs security updates and also not enough disk space... but getting there.. lol
     

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