iTunes Problem

[nyfinest32]

Since upgrading to leopard my itunes has been acting wierd. Whenever i try to delete a song from itunes it always crashes and then all it does is ask if i wanna report to apple, ignore or relaunch. any help is appreciated, thanks.

bump...

 

[nyfinest32]

someone anyone plz help

 

[zblaxberg]

you could try repairing disk permissions and zapping pram

 

[nyfinest32]

you could try repairing disk permissions and zapping pram

sorry im a newb, could u explain how to do that plz?

 

[nyfinest32]

you could try repairing disk permissions and zapping pram

im repairing the permissions now but how do i zap pram?

 

[nyfinest32]

ok i figured out how to do both, but none worked

 

[wrldwzrd89]

I suspect your iTunes Library file is corrupted. The easiest way to fix this is to just delete the file while iTunes is NOT open. Unfortunately, doing this causes iTunes to lose track of its data... there is a fix, though. You have to recreate the iTunes Library from the XML file. This Apple Tech article explains how it's done.

 

[nyfinest32]

I suspect your iTunes Library file is corrupted. The easiest way to fix this is to just delete the file while iTunes is NOT open. Unfortunately, doing this causes iTunes to lose track of its data... there is a fix, though. You have to recreate the iTunes Library from the XML file. This Apple Tech article explains how it's done.

followed all the steps but it keeps crashing

would a reinstall of itunes do the trick? (will i lose my purchased music?)

 

[wrldwzrd89]

followed all the steps but it keeps crashing

would a reinstall of itunes do the trick? (will i lose my purchased music?)

Okay, if that doesn't help, try moving the file ~/Library/Preferences/com.apple.iTunes.plist elsewhere, and relaunch iTunes. Also, check ~/Library/iTunes - this folder is where plugins and scripts for iTunes are stored. If moving this folder makes the crashing stop, then one of the files inside is causing the problem.

 

[nyfinest32]

Okay, if that doesn't help, try moving the file ~/Library/Preferences/com.apple.iTunes.plist elsewhere, and relaunch iTunes. Also, check ~/Library/iTunes - this folder is where plugins and scripts for iTunes are stored. If moving this folder makes the crashing stop, then one of the files inside is causing the problem.

did both and its still crashing

 

[wrldwzrd89]

Do you have a folder called iTunes in the global Library (inside Macintosh HD, unless you renamed Macintosh HD to something else)? If you do, try moving it elsewhere, too.

 

[nyfinest32]

Do you have a folder called iTunes in the global Library (inside Macintosh HD, unless you renamed Macintosh HD to something else)? If you do, try moving it elsewhere, too.

if its what i think ur talking about, yes and it has itunes plugs-ins inside of it. but the plug in folder itself is empty

 

[wrldwzrd89]

Since all my efforts thus far have failed, I suggest reinstalling iTunes at this point.

 

[nyfinest32]

Since all my efforts thus far have failed, I suggest reinstalling iTunes at this point.

thanks for ur help, one more thing. if i reinstall itunes will i lose my purchased music?

 

[wrldwzrd89]

thanks for ur help, one more thing. if i reinstall itunes will i lose my purchased music?

No, you will not.

 

[nyfinest32]

thanks for the help, much appreciated

 

[nyfinest32]

ahhhh its still crashing!!!

 

[zblaxberg]

ahhhh its still crashing!!!

from here i would say do a clean install of your operating system. make sure you backup all of your files before hand. As for your itunes music, if it was all legally purchased through the store then you can just re-download it all by logging into your apple account through itunes and checking for purchases. i'd say from here the best thing is clean install of the operating system or take it to the genius bar at an apple store.