Itunes quits unexpectedly

Discussion in 'MacBook' started by rblair2424, Mar 12, 2012.

  1. rblair2424 macrumors newbie

    Joined:
    Mar 12, 2012
    #1
    I am new to this macbook. It seems to be in good shape and running fine but whenever I try to open itunes it quits. This is the message I am getting.Any help is GREATLY appreciated.

    THANKS


    Process: iTunes [392]
    Path: /Applications/iTunes.app/Contents/MacOS/iTunes
    Identifier: com.apple.iTunes
    Version: 10.6 (10.6)
    Build Info: iTunes-10604001~1
    Code Type: X86 (Native)
    Parent Process: launchd [70]

    Interval Since Last Report: 1414 sec
    Crashes Since Last Report: 12
    Per-App Interval Since Last Report: 58 sec
    Per-App Crashes Since Last Report: 8

    Date/Time: 2012-03-12 13:30:24.118 -0400
    OS Version: Mac OS X 10.5.8 (9L31a)
    Report Version: 6
    Anonymous UUID: A52EEE7F-6030-4B31-AD14-C78870D3C83B

    Exception Type: EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000049e19858
    Crashed Thread: 0

    Thread 0 Crashed:
    0 com.apple.LaunchServices 0x91913ebe CSArrayGetValues + 49
    1 com.apple.LaunchServices 0x91913c50 CSStringBindingGetBindings + 106
    2 com.apple.LaunchServices 0x91913bcf CSStringBindingFindStringAndBindings + 94
    3 com.apple.LaunchServices 0x91913742 _LSBundleFindWithNode + 212
    4 com.apple.LaunchServices 0x91912495 _LSFindOrRegisterBundleNode + 141
    5 com.apple.LaunchServices 0x919217f3 _LSOpenStuff + 395
    6 com.apple.LaunchServices 0x919215e6 _LSOpenURLsWithRole_Common(__CFArray const*, unsigned long, AEKeyDesc const*, LSApplicationParameters_V1 const*, ProcessSerialNumber*, long, FSRef*) + 650
    7 com.apple.LaunchServices 0x919212f6 LSOpenFromURLSpec + 716
    8 com.apple.LaunchServices 0x9193e5ff LSOpenCFURLRef + 119
    9 com.apple.iTunes 0x004efdf0 0x1000 + 5172720
    10 com.apple.iTunes 0x0017b569 0x1000 + 1549673
    11 com.apple.iTunes 0x0017b44c 0x1000 + 1549388
    12 com.apple.iTunes 0x00144de5 0x1000 + 1326565
    13 com.apple.iTunes 0x00414003 0x1000 + 4272131
    14 com.apple.iTunes 0x0013f1a4 0x1000 + 1302948
    15 com.apple.iTunes 0x0013f07f 0x1000 + 1302655
    16 com.apple.Foundation 0x968b442a _nsnote_callback + 106
    17 com.apple.CoreFoundation 0x9541047a __CFXNotificationPost + 362
    18 com.apple.CoreFoundation 0x95410753 _CFXNotificationPostNotification + 179
    19 com.apple.Foundation 0x968b1680 -[NSNotificationCenter postNotificationName:eek:bject:userInfo:] + 128
    20 com.apple.Foundation 0x968baed8 -[NSNotificationCenter postNotificationName:eek:bject:] + 56
    21 com.apple.AppKit 0x91f34df2 -[NSApplication _postDidFinishNotification] + 125
    22 com.apple.AppKit 0x91f34d01 -[NSApplication _sendFinishLaunchingNotification] + 77
    23 com.apple.AppKit 0x91eab9d1 _DPSNextEvent + 1421
    24 com.apple.AppKit 0x91eaaf88 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
    25 com.apple.AppKit 0x91ea3f9f -[NSApplication run] + 795
    26 com.apple.iTunes 0x0000437a 0x1000 + 13178
    27 com.apple.iTunes 0x000041c1 0x1000 + 12737

    Thread 1:
    0 libSystem.B.dylib 0x927b6166 mach_msg_trap + 10
    1 libSystem.B.dylib 0x927bd95c mach_msg + 72
    2 com.apple.CoreFoundation 0x9542ee7e CFRunLoopRunSpecific + 1790
    3 com.apple.CoreFoundation 0x9542fb04 CFRunLoopRun + 84
    4 com.apple.iTunes 0x0000a968 0x1000 + 39272
    5 com.apple.iTunes 0x0091e3ee 0x1000 + 9556974
    6 libSystem.B.dylib 0x927e7055 _pthread_start + 321
    7 libSystem.B.dylib 0x927e6f12 thread_start + 34

    Thread 2:
    0 com.apple.CoreFP1 0x146b97a3 pPrj293naokbS1 + 567843
    1 com.apple.CoreFP1 0x1446be44 _Zmdjk32jjoap + 14066820
    2 com.apple.CoreFP1 0x1446f25f _Zmdjk32jjoap + 14080159
    3 com.apple.CoreFP1 0x144b702a _Zmdjk32jjoap + 14374506
    4 com.apple.CoreFP1 0x13a1afbc _Zmdjk32jjoap + 3249660
    5 com.apple.CoreFP 0x13520fb3 lxpgvVMLd0S7uRl + 355811
    6 com.apple.CoreFP 0x135354d3 lxpgvVMLd0S7uRl + 439043
    7 com.apple.CoreFP 0x13570e6d lxpgvVMLd0S7uRl + 683165
    8 com.apple.CoreFP 0x13238d60 YlCJ3lg + 465792
    9 com.apple.iTunes 0x00af1284 0x1000 + 11469444
    10 com.apple.iTunes 0x00012f5a 0x1000 + 73562
    11 com.apple.iTunes 0x00012c91 0x1000 + 72849
    12 com.apple.iTunes 0x00010eca 0x1000 + 65226
    13 com.apple.iTunes 0x00010df7 0x1000 + 65015
    14 com.apple.iTunes 0x0000f31e 0x1000 + 58142
    15 com.apple.iTunes 0x0091e3ee 0x1000 + 9556974
    16 libSystem.B.dylib 0x927e7055 _pthread_start + 321
    17 libSystem.B.dylib 0x927e6f12 thread_start + 34

    Thread 3:
    0 libSystem.B.dylib 0x927b6166 mach_msg_trap + 10
    1 libSystem.B.dylib 0x927bd95c mach_msg + 72
    2 com.apple.CoreFoundation 0x9542ee7e CFRunLoopRunSpecific + 1790
    3 com.apple.CoreFoundation 0x9542faa8 CFRunLoopRunInMode + 88
    4 com.apple.audio.CoreAudio 0x915d55f8 HALRunLoop::OwnThread(void*) + 160
    5 com.apple.audio.CoreAudio 0x915d5480 CAPThread::Entry(CAPThread*) + 96
    6 libSystem.B.dylib 0x927e7055 _pthread_start + 321
    7 libSystem.B.dylib 0x927e6f12 thread_start + 34

    Thread 4:
    0 libSystem.B.dylib 0x927bd34e __semwait_signal + 10
    1 libSystem.B.dylib 0x927e7ccd pthread_cond_wait$UNIX2003 + 73
    2 com.apple.iTunes 0x0000ab43 0x1000 + 39747
    3 com.apple.iTunes 0x00020fef 0x1000 + 131055
    4 com.apple.iTunes 0x0091e3ee 0x1000 + 9556974
    5 libSystem.B.dylib 0x927e7055 _pthread_start + 321
    6 libSystem.B.dylib 0x927e6f12 thread_start + 34

    Thread 5:
    0 libSystem.B.dylib 0x927b6166 mach_msg_trap + 10
    1 libSystem.B.dylib 0x927bd95c mach_msg + 72
    2 com.apple.iTunes 0x0014fce1 0x1000 + 1371361
    3 com.apple.iTunes 0x00053769 0x1000 + 337769
    4 com.apple.iTunes 0x0015084e 0x1000 + 1374286
    5 com.apple.iTunes 0x008d265e 0x1000 + 9246302
    6 com.apple.iTunes 0x00154c17 0x1000 + 1391639
    7 com.apple.iTunes 0x000b321e 0x1000 + 729630
    8 com.apple.iTunes 0x0074d783 0x1000 + 7653251
    9 com.apple.iTunes 0x0075b42f 0x1000 + 7709743
    10 com.apple.iTunes 0x00150215 0x1000 + 1372693
    11 com.apple.iTunes 0x0014fd1c 0x1000 + 1371420
    12 com.apple.iTunes 0x0014061d 0x1000 + 1308189
    13 libSystem.B.dylib 0x927e7055 _pthread_start + 321
    14 libSystem.B.dylib 0x927e6f12 thread_start + 34

    Thread 6:
    0 libSystem.B.dylib 0x927b6166 mach_msg_trap + 10
    1 libSystem.B.dylib 0x927bd95c mach_msg + 72
    2 com.apple.iTunes 0x0014fce1 0x1000 + 1371361
    3 com.apple.iTunes 0x00053769 0x1000 + 337769
    4 com.apple.iTunes 0x0015084e 0x1000 + 1374286
    5 com.apple.iTunes 0x008d265e 0x1000 + 9246302
    6 com.apple.iTunes 0x00154c17 0x1000 + 1391639
    7 com.apple.iTunes 0x000b321e 0x1000 + 729630
    8 com.apple.iTunes 0x004cd3e3 0x1000 + 5030883
    9 com.apple.iTunes 0x0046fd6c 0x1000 + 4648300
    10 com.apple.iTunes 0x001534e7 0x1000 + 1385703
    11 com.apple.iTunes 0x00153395 0x1000 + 1385365
    12 com.apple.iTunes 0x0046e47f 0x1000 + 4641919
    13 com.apple.iTunes 0x0014061d 0x1000 + 1308189
    14 libSystem.B.dylib 0x927e7055 _pthread_start + 321
    15 libSystem.B.dylib 0x927e6f12 thread_start + 34

    Thread 7:
    0 libSystem.B.dylib 0x927b6166 mach_msg_trap + 10
    1 libSystem.B.dylib 0x927bd95c mach_msg + 72
    2 com.apple.iTunes 0x001405e9 0x1000 + 1308137
    3 libSystem.B.dylib 0x927e7055 _pthread_start + 321
    4 libSystem.B.dylib 0x927e6f12 thread_start + 34

    Thread 8:
    0 libSystem.B.dylib 0x927e68c6 kevent + 10
    1 libSystem.B.dylib 0x927e7055 _pthread_start + 321
    2 libSystem.B.dylib 0x927e6f12 thread_start + 34

    Thread 9:
    0 libSystem.B.dylib 0x927bd34e __semwait_signal + 10
    1 libSystem.B.dylib 0x927e7ccd pthread_cond_wait$UNIX2003 + 73
    2 com.apple.iTunes 0x0000ab43 0x1000 + 39747
    3 com.apple.iTunes 0x0000aa5a 0x1000 + 39514
    4 com.apple.iTunes 0x0000a8dd 0x1000 + 39133
    5 com.apple.iTunes 0x00a33073 0x1000 + 10690675
    6 com.apple.iTunes 0x00a330a1 0x1000 + 10690721
    7 com.apple.iTunes 0x0091e3ee 0x1000 + 9556974
    8 libSystem.B.dylib 0x927e7055 _pthread_start + 321
    9 libSystem.B.dylib 0x927e6f12 thread_start + 34

    Thread 10:
    0 libSystem.B.dylib 0x927b6166 mach_msg_trap + 10
    1 libSystem.B.dylib 0x927bd95c mach_msg + 72
    2 com.apple.iTunes 0x001405e9 0x1000 + 1308137
    3 libSystem.B.dylib 0x927e7055 _pthread_start + 321
    4 libSystem.B.dylib 0x927e6f12 thread_start + 34

    Thread 11:
    0 libSystem.B.dylib 0x9280560a select$DARWIN_EXTSN + 10
    1 libSystem.B.dylib 0x927e7055 _pthread_start + 321
    2 libSystem.B.dylib 0x927e6f12 thread_start + 34

    Thread 12:
    0 libSystem.B.dylib 0x927b6166 mach_msg_trap + 10
    1 libSystem.B.dylib 0x927bd95c mach_msg + 72
    2 libSystem.B.dylib 0x927de635 _notify_server_register_plain + 172
    3 libSystem.B.dylib 0x927de53c notify_register_plain + 393
    4 libSystem.B.dylib 0x927e2c03 _asl_notify_open + 151
    5 libSystem.B.dylib 0x927e298d asl_open + 297
    6 com.apple.mobiledevice 0x158c085e mobdevlog + 170
    7 com.apple.mobiledevice 0x158bb437 AMDeviceNotificationSubscribe + 805
    8 com.apple.iTunes 0x00427abc 0x1000 + 4352700
    9 com.apple.iTunes 0x00153930 0x1000 + 1386800
    10 com.apple.iTunes 0x00153897 0x1000 + 1386647
    11 com.apple.CoreFoundation 0x9542f8f5 CFRunLoopRunSpecific + 4469
    12 com.apple.CoreFoundation 0x9542fb04 CFRunLoopRun + 84
    13 com.apple.iTunes 0x0000a968 0x1000 + 39272
    14 com.apple.iTunes 0x0091e3ee 0x1000 + 9556974
    15 libSystem.B.dylib 0x927e7055 _pthread_start + 321
    16 libSystem.B.dylib 0x927e6f12 thread_start + 34

    Thread 13:
    0 libSystem.B.dylib 0x927b6166 mach_msg_trap + 10
    1 libSystem.B.dylib 0x927bd95c mach_msg + 72
    2 com.apple.iTunes 0x001405e9 0x1000 + 1308137
    3 libSystem.B.dylib 0x927e7055 _pthread_start + 321
    4 libSystem.B.dylib 0x927e6f12 thread_start + 34

    Thread 0 crashed with X86 Thread State (32-bit):
    eax: 0x49e19850 ebx: 0x91912413 ecx: 0x00000000 edx: 0x00000001
    edi: 0x0202264c esi: 0x49e19850 ebp: 0xbfffe0e8 esp: 0xbfffe0d0
    ss: 0x0000001f efl: 0x00010206 eip: 0x91913ebe cs: 0x00000017
    ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
    cr2: 0x49e19858
     
  2. soco macrumors 68030

    soco

    Joined:
    Dec 14, 2009
    Location:
    Yardley, PA
    #2
    Probably unrelated, but have you tried updating OS X?
     
  3. simsaladimbamba

    Joined:
    Nov 28, 2010
    Location:
    located
    #3
  4. nebo1ss macrumors 68030

    Joined:
    Jun 2, 2010
    #4
    I noticed you have upgraded to 10.6. There are major problems with 10.6 at least there is on the Macbook. It is all over the Apple forum crashing soon after opening. Most people are going back to previous version.

    I am waiting to see if Apple will fix it quickly before making the decision to go back. It is totally unusable.
     
  5. DMarinas macrumors newbie

    Joined:
    Mar 16, 2012
    #5
    iTunes Crashes Unexpectedly

    I was having the same problem. However I made an appointment with a Mac Genius at my local Apple store. He told me that it was some sort of bug that is related to and older iPhoto app that conflicted with iPad and iTunes. He suggested that I upgrade my older version of iPhoto (we did right then). After the newer version was loaded, he plugged in my iPad and launched iTunes. It fixed the problem.

    I recommend you follow the above steps. If that doesn't work. Make an appt with a genius. Its free.

    Good Luck.

    D
     
  6. adddictedtomac macrumors regular

    Joined:
    Mar 8, 2012
    #6
    I agree, I had lots of problems with iTunes after I upgraded recently.

    My Apple TVs will not see my computer and it does crash. Hopefully there will be an update soon to fix these bugs.
     
  7. vihreämies macrumors newbie

    Joined:
    Mar 21, 2012
    #7
    Problem solved!

    I was having the same problem and it occurred after I updated my iTunes to version 10.6. The store worked ok, but as soon as I clicked my music library, iTunes crashed.

    So I moved my music files from my MUSIC-folder to desktop. Then I erased the "iTunes"-folder and launched iTunes. Music library was empty and program worked ok. Then I just added my music back again and now it works!

    Hope this was helpful!
     

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