itunes restore problem

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Chis2busy, Jan 22, 2012.

  1. Chis2busy macrumors member

    Joined:
    Dec 25, 2011
    #1
    Hey guys. I hope u are all having a better weekend than i am. So i had battery drains and decided to backup and set as new. I created the backup fully butthen i tried to restore and BAM. My pictures,music and apps did not get recovered. None of them. I am really freaking out here. I am talking about tents of thousands of files in total.. I dont wanna have to re- organise everything.. Whats is going on?
     
  2. Ivan P macrumors 68030

    Ivan P

    Joined:
    Jan 17, 2008
    Location:
    Home
    #2
    Photos, apps and music are not backed up, only their settings are (for example, the data that apps save is included in backups [eg. login details, game saves, home screen folder layouts, etc], but the apps themselves are not).

    Apple is under the impression that everyone keeps the original versions of all their apps and content on their computer and in iTunes, so unless you have all that stuff on your computer, unfortunately you're out of luck.
     
  3. Chis2busy thread starter macrumors member

    Joined:
    Dec 25, 2011
    #3
    No. You're wrong. They are stored. I just wish i could extract them. Plus if they didn't why would only settings files take so many gb of storage as backups do
     
  4. Chis2busy thread starter macrumors member

    Joined:
    Dec 25, 2011
  5. Ivan P, Jan 23, 2012
    Last edited: Jan 23, 2012

    Ivan P macrumors 68030

    Ivan P

    Joined:
    Jan 17, 2008
    Location:
    Home
    #5
    No, I'm not wrong. I've restored iPods, iPads and iPhones many times, and never has my music, apps and photos been restored. They have to be resynced from iTunes. Other people haven't answered the question because there's nothing else to answer.

    Here's Apple's support document that outlines exactly what is backed up:

    http://support.apple.com/kb/HT1766

    The only media that is backed up are purchased songs and videos from the iTunes Store, not every song in your library, and the photos from your Camera Roll. All other music, photos and apps must be resynced from iTunes.
     
  6. Macman45 macrumors demi-god

    Macman45

    Joined:
    Jul 29, 2011
    Location:
    Somewhere Back In The Long Ago
    #6
    IvanP is correct, only settings are stored. This is why I keep my stuff on my iMac....All of it. Sorry, but your files are gone.
     
  7. Chis2busy thread starter macrumors member

    Joined:
    Dec 25, 2011
    #7
    Erm..i looked much more into it and found 2 programs that can do extracting of files from backup:

    1) iphone backup extractor

    This one DID find all my music and pics in the backup file but the free version can only restore 2 files at a time..paid is too pricey but it DOES work..

    2) file juicer

    Unfortunately it is mac only..
     

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