itunes restore problem

Chis2busy

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Original poster
Dec 25, 2011
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Hey guys. I hope u are all having a better weekend than i am. So i had battery drains and decided to backup and set as new. I created the backup fully butthen i tried to restore and BAM. My pictures,music and apps did not get recovered. None of them. I am really freaking out here. I am talking about tents of thousands of files in total.. I dont wanna have to re- organise everything.. Whats is going on?
 

Ivan P

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Jan 17, 2008
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Photos, apps and music are not backed up, only their settings are (for example, the data that apps save is included in backups [eg. login details, game saves, home screen folder layouts, etc], but the apps themselves are not).

Apple is under the impression that everyone keeps the original versions of all their apps and content on their computer and in iTunes, so unless you have all that stuff on your computer, unfortunately you're out of luck.
 

Chis2busy

macrumors member
Original poster
Dec 25, 2011
37
0
Photos, apps and music are not backed up, only their settings are (for example, the data that apps save is included in backups [eg. login details, game saves, home screen folder layouts, etc], but the apps themselves are not).

Apple is under the impression that everyone keeps the original versions of all their apps and content on their computer and in iTunes, so unless you have all that stuff on your computer, unfortunately you're out of luck.
No. You're wrong. They are stored. I just wish i could extract them. Plus if they didn't why would only settings files take so many gb of storage as backups do
 

Ivan P

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Jan 17, 2008
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No. You're wrong. They are stored. I just wish i could extract them. Plus if they didn't why would only settings files take so many gb of storage as backups do
No, I'm not wrong. I've restored iPods, iPads and iPhones many times, and never has my music, apps and photos been restored. They have to be resynced from iTunes. Other people haven't answered the question because there's nothing else to answer.

Here's Apple's support document that outlines exactly what is backed up:

http://support.apple.com/kb/HT1766

Apple said:
Backed-up information includes purchased music, TV shows, apps, and books*; photos and video in the Camera Roll; device settings (for example, Phone Favorites, Wallpaper, and Mail, Contacts, Calendar accounts); app data; Home screen and app organization; Messages (iMessage, SMS, and MMS), ringtones, and more. Media files synced from your computer aren’t backed up, but can be restored by syncing with iTunes.
The only media that is backed up are purchased songs and videos from the iTunes Store, not every song in your library, and the photos from your Camera Roll. All other music, photos and apps must be resynced from iTunes.
 
Last edited:

Chis2busy

macrumors member
Original poster
Dec 25, 2011
37
0
Erm..i looked much more into it and found 2 programs that can do extracting of files from backup:

1) iphone backup extractor

This one DID find all my music and pics in the backup file but the free version can only restore 2 files at a time..paid is too pricey but it DOES work..

2) file juicer

Unfortunately it is mac only..
 

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