iTunes sees iPhone 4 But Blank Screen?

Discussion in 'iPhone Tips, Help and Troubleshooting' started by chillstatus, Jul 19, 2010.

  1. chillstatus macrumors member

    Joined:
    Sep 30, 2008
    Location:
    Los Angeles
    #1
    The last few times I've connected my iPhone 4 to my Windows 7 64 bit machine in iTunes, it shows up under Devices on the left hand side. However, when I click to see the contents and sync - it shows nothing. It's either a blank white screen or it just says iPhone.

    I've tried reinstalling iTunes and it doesn't work. This is also with the newest version that was released today.

    All I can do is either eject the iPhone or rename it.

    Anyone else having similar issues? Any ideas?
     
  2. seansoloxxx macrumors newbie

    Joined:
    Jul 16, 2011
    #2
    Fix

    Had the same issue and uninstalled microsoft security essentials and it resolved the issue
    Hope that works



     

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