iTunes sign-in/authorization issues?

Discussion in 'Mac Apps and Mac App Store' started by mosx, Oct 11, 2007.

  1. mosx macrumors 65816

    Joined:
    Mar 3, 2007
    #1
    I've been trying to both sign-in and authorize my account on a different PC. I can access the iTunes Store fine.

    But when I go to sign-in or authorize the PC, I get a "fieldname: null. unknown error" message on the sign-in screen.

    I tried signing in on my MacBook, through iTunes by clicking my account name, and I receive the same error there.

    Anyone else having issues?

    I've emailed iTunes Support.. we'll see how long it takes for them to get back to me. Sometimes they respond within minutes, sometimes they take a day or more. Apple REALLY needs phone support for iTunes.
     
  2. Shady Xandir macrumors newbie

    Joined:
    Oct 11, 2007
    #2
    I have the same problem.
    But with 2 of my accounts. I even had $15 on one of the accounts.
    :mad:

    But I sent them an email asking for episodes of South Park that I hadn't received for download.
    I need to tell them now that it's been doing this on both accounts.
     
  3. 7earrt macrumors newbie

    Joined:
    Oct 11, 2007
    #3
    iTunes sign-in/authorization issues?

    I'm having the same problem - can't sign into iTunes. I get the same message : Fieldname: null. Unknown error. I was thinking at first that it was related to the fact that I just plugged in my new iPhone for the first time. Now I think something's going on that's beyond our two iTunes accounts. Unless you too just got an iPhone....
     
  4. peterbu macrumors newbie

    Joined:
    Oct 11, 2007
    #4
    ditto.....glad it isn't just me....and yesterday I added $30 to account. hopefully will be fixed soon....
     
  5. Shady Xandir macrumors newbie

    Joined:
    Oct 11, 2007
    #5
    Holy good god! it's a miracle! the very minute i wrote this I am now able to log on to my accounts! :eek:
     
  6. peterbu macrumors newbie

    Joined:
    Oct 11, 2007
    #6
    yup.....it's back (for now anyway), spend your account dry while you can :)
     
  7. 7earrt macrumors newbie

    Joined:
    Oct 11, 2007
  8. mosx thread starter macrumors 65816

    Joined:
    Mar 3, 2007
    #8
    Back for me too! I was getting worried there.
     
  9. jim.arrows macrumors regular

    Joined:
    Dec 11, 2006
    #9
    Anyone else?

    Anyone else getting this right now?
     
  10. skoochie macrumors newbie

    Joined:
    Dec 15, 2007
    #10
    yes

    I am. *sigh* You'd really think they'd come up with a better error message.
     
  11. jim.arrows macrumors regular

    Joined:
    Dec 11, 2006
    #11
    Thanks for the company... and yes, that error message is full of obscure useless info.
     
  12. edubois macrumors newbie

    Joined:
    Dec 15, 2007
    Location:
    west glenville, NY
    #12
    yup

    yeah im getting that stupid error message too
    why doesnt apple support get going on this?
     
  13. umiwangu macrumors 6502

    Joined:
    Sep 4, 2006
    Location:
    Malawi
    #13
    Same problem here, hasn't been working for several hours.
     
  14. umiwangu macrumors 6502

    Joined:
    Sep 4, 2006
    Location:
    Malawi
  15. jim.arrows macrumors regular

    Joined:
    Dec 11, 2006
    #15
    Working...

    Just worked for me a little while ago, not sure if it's completely fixed, though.
     
  16. 10kBarbie macrumors newbie

    Joined:
    Aug 10, 2009
    #16
    Kind of the same problem

    okay, so i recently got a macbook pro. While i was setting it up, i switched my apple id name on my authorized pc so that it would match the e-mail i gave my macbook pro. But after i switched all my music to my new pro, i tried authorizing it and it said that my apple id didn't exist. so i tried my old id. that didnt work either. i tried iforgot for both of them, and for my new one apple didn't seem to suggest that it existed, and for my old one, it came up with 'Sorry! An unknown error occured'. I am wondering whether anyone else had/have this problem or if anyone has any advice on what to do about it.
    Thanks!! :D
     

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