iTunes spam email receipt

Discussion in 'Apple Music, Apple Pay, iCloud, Apple Services' started by Big Stevie, Nov 24, 2016.

  1. Big Stevie, Nov 24, 2016
    Last edited: Nov 24, 2016

    Big Stevie macrumors 6502a

    Big Stevie

    Joined:
    Jun 20, 2012
    Location:
    UK
    #1
    Today I received a genuine looking email receipt from Apple iTunes for a Netflix purchase that I didn't make.

    When looking at my iTunes account the purchase isn't there, and it doesn't appear on my bank account, though it might do tomorrow.

    Is there a way of contacting Apple to inform them of a possible fraudulent purchase, or to at least inform them of a spam email? I don't want to click the link in the email incase its spam.

    Thanks



    [​IMG]

    Also noticed that my Calendar has been spammed with advertisements

    [​IMG]
     
  2. keysofanxiety macrumors G3

    keysofanxiety

    Joined:
    Nov 23, 2011
    #2
    Looks like spam, the font is wrong. Also on the "Dear <<name blank>>", does it have your actual name or just your email address?

    You can also check the sender's email address. What does that show?
     
  3. Big Stevie thread starter macrumors 6502a

    Big Stevie

    Joined:
    Jun 20, 2012
    Location:
    UK
    #3
    It is addressed as Dear <<my email address>> and not to my name, and is addressed from iTunes Store. They have obviously managed to get into my Calendar as they have inserted repeat Ray Ban appointments into it.

    [​IMG]
     
  4. elf69 macrumors 68020

    elf69

    Joined:
    Jun 2, 2016
    Location:
    Cornwall UK
    #4
    I had few of them.

    check the senders address bet not apple.
    Also hover mouse over the manage/cancel applications bet it bogus address wanting your apple id details.

    mark as junk and delete.
     
  5. Big Stevie thread starter macrumors 6502a

    Big Stevie

    Joined:
    Jun 20, 2012
    Location:
    UK
    #5
    Their email address appears as..

    [​IMG]
    Any idea how they managed to get into my Calendar app?
     
  6. elf69 macrumors 68020

    elf69

    Joined:
    Jun 2, 2016
    Location:
    Cornwall UK
    #6
    Sorry I do not know enough about how the apple system works or how apps are interlinked to answer that question.

    Is your calender and email synced with same provider?
    e.g. gmail

    That would be one explanation of how both where effected
     
  7. Big Stevie thread starter macrumors 6502a

    Big Stevie

    Joined:
    Jun 20, 2012
    Location:
    UK
    #7
    My Mail apps synced with a few different email accounts, including gmail.

    I keep getting repeat entries appear in my Calendar, each advertising a product. I delete them but i'm not sure how to get rid of them completely.
     
  8. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #8
  9. Big Stevie thread starter macrumors 6502a

    Big Stevie

    Joined:
    Jun 20, 2012
    Location:
    UK
    #9

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