iTunes Store broken?

Discussion in 'Mac Apps and Mac App Store' started by navaira, Oct 11, 2015.

  1. navaira macrumors 68040

    navaira

    Joined:
    May 28, 2015
    Location:
    Amsterdam, Netherlands
    #1
    Checked on two computers, one with El Capitan, one with Yosemite, both iTunes 12.3:

    Screen Shot 2015-10-11 at 11.25.17.png
    When I go to the front page, it initially loads correctly but at the end changes to this:

    Screen Shot 2015-10-11 at 11.25.56.png
     
  2. ArmPol macrumors member

    Joined:
    Sep 22, 2014
    Location:
    UK
    #2
    Yes, has been broken since yesterday. I too have the problem on 2 different laptops running 2 different OSes (El Cap Windows 10). Seems to be only UK / Europe issue.

    https://discussions.apple.com/thread/7275942

    and many other threads as well.
     
  3. navaira thread starter macrumors 68040

    navaira

    Joined:
    May 28, 2015
    Location:
    Amsterdam, Netherlands
  4. mammoetcs, Oct 11, 2015
    Last edited: Oct 11, 2015

    mammoetcs macrumors newbie

    mammoetcs

    Joined:
    Jul 6, 2015
    Location:
    NL
    #4
    Same here. I tried logging out of the store and resetting the cache to see if that would fix it, but no.
     
  5. Pock macrumors regular

    Joined:
    Apr 22, 2012
    Location:
    Beds/Cambs, UK
    #5
    Same problem here. Retina Macbook, El Capitan.
     
  6. CaTOAGU macrumors 6502

    Joined:
    Jul 15, 2008
    Location:
    Manchester, UK
    #6
    I'm not sure what's caused this but here's how to fix it:

    First clear the iTunes store cache. In iTunes click on; iTunes -> Preferences -> Advanced then on, Reset Cache. After you've done this:-

    1./ Close iTunes
    2./ In Finder hold down alt, then click Go -> Library
    3./ Open Caches
    4./ Delete the folder com.apple.iTunes

    Hope this helps.
     
  7. Pock macrumors regular

    Joined:
    Apr 22, 2012
    Location:
    Beds/Cambs, UK

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