I'm an American living in Korea with an iPhone 4. I got my iPhone back in March, and since have used the US iTunes store on both my laptop (used for the entire 2 years I've been out of the US) and my iPhone. Two days ago, I was trying to buy a gift for my father from the iTunes store (something I hadn't done in those two years). It did not work, and instructed me to contact iTunes support. I did. Their response was that because I live in S. Korea, I am forbidden from using the US store, and my iTunes count was disabled until I switched to the Korean store. This is ridiculous for many reasons, not the least of which is I know that there are literally thousands of non-Koreans here using non-Korean iTunes stores. The only reason I was being punished is because I contacted customer support. Do note I am American, have an American CC and billing address (my permanent address) associated with my card, and my dad is American and lives in America. I told Apple I needed access to the US Store because I'm working with a Korean company that develops iPhone apps, and that I would be back in the US within 3 months. They still said no. So, I went to switch to the Korean store, thinking maybe I could VPN my way into switching back to the US one, but stopped the Korean process when the entire Terms of Service was in Korean. Now, admittedly I don't read those in English usually, but I could if necessary. Korean? No way. I know enough to have pizza delivered, and that's about it. Does Apple really expect that? I guess I'm looking for some advice on how to proceed (if anyone has any) and hoping to spread the word to NOT CONTACT CUSTOMER SUPPORT if you live/are abroad. Not to mention it's one of the worst customer service experiences I've ever had. Hey, can you help? It said to contact you. Yeah, we can, you're screwed.