iTunes Store error (-50)

Discussion in 'iPhone Tips, Help and Troubleshooting' started by digbyp, Feb 5, 2010.

  1. digbyp macrumors regular

    Joined:
    Jul 10, 2008
    #1
    For the past hour, I have been unable to connect to iTunes store. Anyone else having problems this morning?
     
  2. OllyW Moderator

    OllyW

    Staff Member

    Joined:
    Oct 11, 2005
    Location:
    The Black Country, England
  3. macinhand macrumors regular

    macinhand

    Joined:
    Sep 1, 2009
    Location:
    Cheshire, UK
    #3
    Works for me here in the UK but it does seem very slow!
     
  4. ramases macrumors member

    Joined:
    Jan 14, 2008
    #4
    working for me also. I check every morning to see if there's anything worthwhile in the refurb store.
     
  5. digbyp thread starter macrumors regular

    Joined:
    Jul 10, 2008
    #5
    Thanks for the quick responses

    Am still seeing a problem. An unknown error occurred (-50) There was an error in the iTunes store.

    I upgraded to v9.03 recently.
     
  6. digbyp thread starter macrumors regular

    Joined:
    Jul 10, 2008
    #6
    I have now resolved the problem.

    My solution was -

    1) Close iTunes

    2) Rename C:\Documents and Settings\Paul\Application Data\Apple Computer\iTunes

    3) Rename C:\Documents and Settings\Paul\Local Settings\Application Data\Apple Computer\iTunes

    4) Open iTunes


    All is now working again
     
  7. rockape1 macrumors newbie

    Joined:
    Feb 21, 2010
    #7
    Error 50 Solution....cannot connect to itunes store

    Thanks - worked for me too...(using win7) it rebuilds both directories after running through the complete set up again.

    After closing Itunes I renamed

    users/[your user name]/appData/local/apple computer/itunes... to /olditunes

    and

    users/[your user name]/appData/roaming/apple computer/itunes... to /olditunes

    And then restarted Itunes - it rebuilt both directroies, after running through the set up and I have connected to the store, authorised, and purchased with no error 50 - well done!!!
     
  8. benna macrumors regular

    Joined:
    Jun 11, 2009
    #8
    I'm having the same stupid error. Getting pissed of :mad: let me try your tip :)

    Edit: Hey thanks, got it working now :)
     
  9. rockape1 macrumors newbie

    Joined:
    Feb 21, 2010
    #9
    Just emailed itunes support and asked them to publicise! :)
     
  10. stogie53 macrumors regular

    stogie53

    Joined:
    Dec 4, 2008
  11. steinerdf macrumors newbie

    Joined:
    Mar 15, 2010
    #11
    iTunes Store error (-50)

    I am having this issue as well. I am a bit confused about what you are saying about renaming a directory.

    I am not the best at computers. Can you put this is lehmans terms?

    I can get to the directory you mention, but am not sure what to do from there. Please advise. Thanks
     
  12. -aggie- macrumors P6

    -aggie-

    Joined:
    Jun 19, 2009
    Location:
    Where bunnies are welcome.
    #12
    Rename the two directories above to itunessave or something like that. Click on the directory, it'll highlight the name and then you can click to change it.
     
  13. steinerdf macrumors newbie

    Joined:
    Mar 15, 2010
    #13
    iTunes Store error (-50)

    It worked, thanks.

    I simply changed the name of the Itunes folder from "Itunes" to "Itunesnew" and when I restarted Itunes, it did go through the whole process mentioned by others.


    I had talked with a a so called Apple expert, who had no ideas for me to solve the problem.
     

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