iTunes Store error message while attempting to purchase gift card

Discussion in 'Apple Music, Apple Pay, iCloud, Apple Services' started by macuserpl, Dec 28, 2013.

  1. macuserpl macrumors 6502

    macuserpl

    Joined:
    Sep 28, 2012
    Location:
    Szczecin, Poland
    #1
    I buy iTunes Gift Cards every month for my son and nothing happens. Last week I tried to purchase 2 gift cards ($100 each) and then I got this error message: "Your transaction could not be completed. Contact iTunes support.". I've contacted iTunes support and here is what I got in reply:
    ----

    What can I do? This is actually strange, because last year I had the same problem, but then someone else replied and somehow reset my 'limit':
    This is really strange, because I spent thousands of $$ on Apple hardware and iTunes content. I'm a loyal customer and I can't understand this. Please help me.
     
  2. Bear macrumors G3

    Joined:
    Jul 23, 2002
    Location:
    Sol III - Terra
    #2
    I think the reply you got this year was bogus. I suggest you contact them again.

    Have you tried purchasing one gift card at a time?
     
  3. macuserpl thread starter macrumors 6502

    macuserpl

    Joined:
    Sep 28, 2012
    Location:
    Szczecin, Poland
    #3
    This was second gift card in this month so maybe this may cause it. Anyway it shouldn't be like that unless it's some sort of anti-fraud system. As you said I will try to reach them again. Thanks for your reply!
     

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