My mom has a new iPhone 6 that is replacing her 4S. She wanted her contacts, pics, apps on the new phone. I said "why don't you sync it?" She has never synced w/ iTunes and asked how to do it. I installed the newest iTunes on her laptop. When syncing her 4S, it was stuck on "Syncing Contacts", kept going and didnt progress. I unchecked contacts to sync and still the same issue. I tried to google the issue, but there we're not any recent issues. Anyone know why its not completing a sync? I'm stumped.