iTunes stuck on "Syncing Contacts" step.......pls help.

Discussion in 'iPhone Tips, Help and Troubleshooting' started by STC, Dec 14, 2014.

  1. STC macrumors 6502a

    Joined:
    May 14, 2008
    #1
    My mom has a new iPhone 6 that is replacing her 4S. She wanted her contacts, pics, apps on the new phone. I said "why don't you sync it?" She has never synced w/ iTunes and asked how to do it.

    I installed the newest iTunes on her laptop. When syncing her 4S, it was stuck on "Syncing Contacts", kept going and didnt progress. I unchecked contacts to sync and still the same issue. I tried to google the issue, but there we're not any recent issues.

    Anyone know why its not completing a sync? I'm stumped.
     
  2. STC thread starter macrumors 6502a

    Joined:
    May 14, 2008

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