iTunes sync problems

Discussion in 'MacBook Pro' started by lewisb1, Feb 7, 2016.

  1. lewisb1 macrumors member

    Joined:
    Aug 17, 2010
    Location:
    Canada
    #1
    When I sync my iPhone with iTunes, I get the following message pop up on my screen. What does this mean and how do I fix it?



    See the attachment below.





    Thanks



    [​IMG]
     
  2. bcave098 macrumors 6502

    bcave098

    Joined:
    Sep 6, 2015
    Location:
    Northern British Columbia
    #2
    It means exactly what it says. iTunes cannot find those files so it cannot copy them to the iPhone. Locate the files on your computer or delete them from the library.

    https://support.apple.com/en-ca/HT203167
     
  3. DUCKofD3ATH Suspended

    DUCKofD3ATH

    Joined:
    Jun 6, 2005
    Location:
    Universe 0 Timeline
    #3
    Where it says "100 total problems" click the triangle on the left to display the problem files. Drag the screen as large as possible to see the entire file paths. Did you have those files on an external drive that you disconnected or turned off?
     
  4. lewisb1 thread starter macrumors member

    Joined:
    Aug 17, 2010
    Location:
    Canada
    #4
    Thanks to both of you. i will look into it further
     

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