iTunes - There is a problem with your iPhone (iPhone 4)

Discussion in 'iPhone Tips, Help and Troubleshooting' started by sidalex, Jan 3, 2015.

  1. sidalex macrumors newbie

    Joined:
    Jan 1, 2015
    #1
    I'm trying to connect my Iphone 4 with itunes and i'm receiving following error on itunes :

    [​IMG]

    My Iphone Specs

    [​IMG]

    I tried to Sync my itunes on different computers but still same error :(

    * Already Restored to IOS 7.1.2
    * Tried to sync with Sim and without sim but same error's

    Please Help me to Get my Iphone back :)

    Having the Same Problem as in this video :

    http://www.youtube.com/watch?v=_5Ysl6qHqm4

    NOTE : This phone is not icloud locked
     
  2. rigormortis, Jan 3, 2015
    Last edited: Jan 3, 2015

    rigormortis macrumors 68000

    rigormortis

    Joined:
    Jun 11, 2009
    #2
    looks like the only thing you can do here is try a different cable, try a different sim, try DFU mode, if all fails , then go to apple store.

    make sure you remove the jail break before going there

    iphone 4 phones cannot be iCloud locked

    make sure you don't have gs.apple.com blacklisted in hosts, like most jailbreakers do

    dont wipe the phone before going , there might be logs the genius can read

    worse case scenario , would be you need a total change out for $149

    i read on a random google result that this might be a bad battery

    battery will be $79 plus s/h if any

    that one tip about disconnecting and reconnecting the battery cable sounds almost believable
     
  3. rigormortis macrumors 68000

    rigormortis

    Joined:
    Jun 11, 2009
    #3
    oh i just thought of something

    even if the iPhone is in bricked mode like "connect to iTunes" or "welcome to iPhone" you can still use ibackup bot to check the battery

    like battery stats

    CycleCount: 35
    DesignCapacity: 2855
    FullChargeCapacity: 2900
    Status: Success
    BatteryCurrentCapacity: 97
    BatteryIsCharging: true
    ExternalChargeCapable: true
    ExternalConnected: true
    FullyCharged: false
    GasGaugeCapability: true
     
  4. sidalex thread starter macrumors newbie

    Joined:
    Jan 1, 2015
    #4
    Thanks for the response :)

    Here is the battery stats :

    Battery

    CycleCount: 151
    DesignCapacity: 1420
    FullChargeCapacity: 1288
    Status: Success
    BatteryCurrentCapacity: 31
    BatteryIsCharging: true
    ExternalChargeCapable: true
    ExternalConnected: true
    FullyCharged: false
    GasGaugeCapability: true


    So you think this is because hardware failure :rolleyes: ??

     
  5. rigormortis macrumors 68000

    rigormortis

    Joined:
    Jun 11, 2009
    #5

    no, that looks perfectly fine

    i think your error does imply a serious hardware issue, but from that report, its not the battery
     
  6. sidalex thread starter macrumors newbie

    Joined:
    Jan 1, 2015
    #6
    But my iphone battery is draining very fast :confused:

    i will try to remove the battery and reattach it , right now i dont have tools to open iphone :apple:
     
  7. sidalex thread starter macrumors newbie

    Joined:
    Jan 1, 2015
    #7
    Just wanted to make sure if it's Software related issue ?? :confused:
     

Share This Page