iTunes thinks I authorized more computers than I did!!

dotdotdot

macrumors 68020
Original poster
Jan 23, 2005
2,381
31
I have one computer, eagerly awaiting a second to make that an iMac G5...

Anyway, I decided to view my purchase history, and I saw that iTunes thinks I authorized TWO computers!! But I didn't!!!

What do I do!?
 

keysersoze

macrumors 68000
Jan 6, 2004
1,596
8
NH
Mitthrawnuruodo said:
Relax, and wait until it says you've authorized 5 computers. Then use the "Deautorize All" function, and start fresh... ;)

Read this...
Hey, that's exactly what I needed too. I just installed iTunes on my PC and it said I have authorized 4 of 5. I was wondering what to do about it. thanks for the link.
 

dotdotdot

macrumors 68020
Original poster
Jan 23, 2005
2,381
31
Mitthrawnuruodo said:
Relax, and wait until it says you've authorized 5 computers. Then use the "Deautorize All" function, and start fresh... ;)

Read this...
Thank you so much!

I just got scared, because if I got a new computer, it would be 3/5... and when my dad gets a new one it would be 4/5 if he used my stuff and sooner or later it would all be gone!
 

James Philp

macrumors 65816
Mar 5, 2005
1,494
0
Oxford/London
Click on the account button in the top-right, put in the p/w and then click "View Account" to get up all the info and edit it.
Simple. :)
 

dredmorbius

macrumors newbie
Jun 1, 2005
9
0
Just remember you can only use the "Deauthorize All" function once per year so use it wisely. ;)
 

asif786

macrumors 65816
Jun 17, 2004
1,027
0
London, UK.
wow, i guess this is a new feature :)

the same thing happened to me a while ago and i just emailed itunes support. they gave me the 'we dont normally do this, blah blah blah' speech, but they did it.

i guess from now on they'll just be instructing people to use this function. coolio hoolio.
 

puckhead193

macrumors G3
May 25, 2004
9,227
444
NY
just for interest sakes...what happens if your on the pee-c side and you get a virus and everything is erased, what happens to all that music that you bought.... (if u don't use your ipod and do a reverse sync...)
 

ewinemiller

macrumors 6502
Aug 29, 2001
445
0
west of Philly
puckhead193 said:
just for interest sakes...what happens if your on the pee-c side and you get a virus and everything is erased, what happens to all that music that you bought.... (if u don't use your ipod and do a reverse sync...)
If you don't back up, it's lost.

I had a Jaguar install eat itself right after the itunes store opened (i.e. it's not just a PC problem) and lost a couple of songs I hadn't backed up.
 

asif786

macrumors 65816
Jun 17, 2004
1,027
0
London, UK.
puckhead193 said:
just for interest sakes...what happens if your on the pee-c side and you get a virus and everything is erased, what happens to all that music that you bought.... (if u don't use your ipod and do a reverse sync...)
they may let you re-download the whole lot. i guess it depends if they believe you or not. they're normally very reluctant, but they'll do it. i know, because i requested it about a month ago and they allowed it.
 

feakbeak

macrumors 6502a
Oct 16, 2003
925
1
Michigan
Nice to learn about that Deauthorize All option. I may need to use it. I currently have 4/5 authorizations installed, but one is on my ex-gf's machine. I forgot to deauthorize her before she moved out. I don't really feel like seeing her again to enter my username and password to de-auth. I might as well just authorize another computer and then wipe'em all out.

How exactly does it work? Will previously authorized machines stop playing those DRM'ed tracks? Does iTunes periodically check-in with the store to validate DRM credentials? The only other thing I can think of is that all previous DRM authorizations are simply forgiven and the music can still be played. I understand this feature is probably mostly used for those who re-install or have hardware failure and are unable to deauthorize. Not a bad system, I'm glad the computers don't have to connect to iTMS to verify authorization each time, I wouldn't buy iTMS tracks if that were the case. Being able to use this "Deauthorize All" option once a year seems like a fair compromise.
 

Stampyhead

macrumors 68020
Sep 3, 2004
2,294
30
London, UK
I wonder why they have such strict rules about using the "Deauthorize All" feature. What do you think is their reasoning behind limiting the number of times in a year that you can use it, or how many computers you have to have authorized before you can use it? I already used it once this year, so I hope I don't need to use it again!
 

feakbeak

macrumors 6502a
Oct 16, 2003
925
1
Michigan
Stampyhead said:
I wonder why they have such strict rules about using the "Deauthorize All" feature.
My guess is that previously authorized computers still play those DRM'ed tracks and that is why there are so many contraints on the usage of this feature.
 

yg17

macrumors G5
Aug 1, 2004
14,888
2,480
St. Louis, MO
feakbeak said:
Are you using all five of your allowed authorizations?
Nope, I guess reading the page helps ;)

I had 4 of 5, 2 of those auths linked to computers I dont own anymore, so I wanted to reset everything. I went to my parents PC, authorized it to make it 5, deauthed all and now am using 2, one for my G5 and one for my iBook.

Once you use deauth all, computers can still play songs. I'm playing iTMS music on my unauthorized iBook now. I guess thats the reasoning behind the limitations, although I suppose iTunes periodically checks its auth status or checks when you go to the store
 

Mechcozmo

macrumors 603
Jul 17, 2004
5,215
2
puckhead193 said:
just for interest sakes...what happens if your on the pee-c side and you get a virus and everything is erased, what happens to all that music that you bought.... (if u don't use your ipod and do a reverse sync...)
Why do you think it says after you buy a song, "Back up your purchased music"?

Probably because of the reasons you just listed... and they didn't want the Mac people to feel left out of that dialog box.
 

nagromme

macrumors G5
May 2, 2002
12,551
1,186
iTMS customer service seems to be quite good. Delayed sometimes, but we're not talking life-and-death here.

I once wiped my HD (on purpose) but forgot to deauthorize first. My bad. When I reinstalled, I had to authorize again. It showed one authorization before adding that authorization... and one after. So the system handled my case automatically :)
 

dredmorbius

macrumors newbie
Jun 1, 2005
9
0
feakbeak said:
My guess is that previously authorized computers still play those DRM'ed tracks and that is why there are so many contraints on the usage of this feature.
Yeah after I recently deauthorized all of my 5 computers (I have no idea how I had 5 authorized) I was still able to play all of my purchased songs on the 3 computers I have. I checked the iTunes store to see if they showed up as being authorized to play my songs and they didn't until I bought another tune on each on. At that point I wasn't able to play any of the songs in my library that I had previously purchased until I authorized each computer again. I wonder why there is an option to deauthorize your computer, yet I don't see one to just authorize it? Hmmm....

I now have the correct 3 computers authorized. I know...great story. With a happy ending even. :D Hope it helps someone.
 

Mechcozmo

macrumors 603
Jul 17, 2004
5,215
2
dredmorbius said:
I wonder why there is an option to deauthorize your computer, yet I don't see one to just authorize it? Hmmm....
Play a song that is from the iTMS. It will ask you then.
 

dotdotdot

macrumors 68020
Original poster
Jan 23, 2005
2,381
31
Mechcozmo said:
Play a song that is from the iTMS. It will ask you then.
Or he just forgot... the "authorizing" dialog is exactly the same one as when you log into the iTMS...

Authorizing is not for ALL songs, only Apple DRM-Protected ones.