iTunes: "Unable to connect to iTunes Purchases"

[Osullivan1]

This message keeps coming up every couple of minutes in iTunes 12.3 and I'm not sure how to fix it... anyone else having the same problem / know how to fix it?

- Luke

 

[chaostik]

Yes, we're discussing here:

https://discussions.apple.com/message/28911397

 

[Tech198]

same issue here too, try later.

 

[Stridder44]

Having the same issue here too. Running OS X 10.10.5 and had just upgraded to 12.3 and this began happening.

I'm hesitant to do an iPhone restore because of this issue.

 

[border terrier]

Might this be why I cannot access my purchases via my iPad Air 2 after the upgrade? My iPhone 6 works fine though.

 

[SactoGuy18]

Alas, the Windows version of iTunes 12.3 is causing this problem, too. I believe Apple is now aware of this and may issue a patch to iTunes itself to fix the problem.

 

[SactoGuy18]

Good news! It appears Apple has fixed the problem without having to download a new version of iOS 9.0 or iTunes. Sounds like a server problem on Apple's end.

 

[Osullivan1]

Good news! It appears Apple has fixed the problem without having to download a new version of iOS 9.0 or iTunes. Sounds like a server problem on Apple's end.

Yup, no longer receiving the error! Whoop whoop

 

[Partron22]

So this could happen again at any time, and there'd be nothing we could do about it?