iTunes unexpectedly quits when syncing

Discussion in 'iPhone' started by asxtb, Jun 20, 2009.

  1. asxtb macrumors 6502

    Joined:
    Sep 1, 2005
    #1
    Since I installed the 3.0 software, I can't get my iPhone to sync to my MacBook. Everytime, iTunes starts up then 'unexpectedly quits'. How can I get it to sync? Any help is appreciated.
     
  2. Geoforce66 macrumors newbie

    Joined:
    Aug 27, 2009
    #2
    Override Auto Sync

    My son was having similar problem with his IPOD touch. After some research we discovered that if you override the auto-Sync, you will be able to get into Itunes. Once in there, press 'sync' on the lower right corner and it will perform the process without quitting unexpectedly. To override the auto-sync do the following:

    Start Itunes by itself.

    Press the 'Option' and 'Command' together and hold them down.

    Plug in your device and while holding down the two buttons. Wait until Itunes recognizes the device.

    Once you are in Itunes, sync the device again and from that point on, every time you plug it in, it should work the way it is mean to. It worked for us. Good luck.
     

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