iTunes updated but version wrong on about iTunes

Discussion in 'OS X El Capitan (10.11)' started by gerbot3000, Jun 13, 2016.

  1. gerbot3000 macrumors newbie

    Jun 18, 2014
    I just downloaded the newest version(12.4.1) of iTunes but when i click ABOUT ITUNES it shows How can I fix this as it doesnt allow me to use my iphone because of this.

  2. DeltaMac macrumors G3


    Jul 30, 2003
    Present version in About iTunes is

    Did you run Updates from your App Store?
    If the iTunes update does NOT appear in your App Store, then you don't get the update - usually because you are not on OS X 10.8.5 or higher.
    I have an older Macbook here, running Lion. Newest version of iTunes on a Lion system is version
    You are stuck, unless you can update past Lion.

    Look in your Apple menu/About This Mac.
    What OS X version are you running?
  3. gerbot3000 thread starter macrumors newbie

    Jun 18, 2014
    Ok, fixed it... turns out it was launching itunes from another hard drive... thanks

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