iTunes updated but version wrong on about iTunes

Discussion in 'OS X El Capitan (10.11)' started by gerbot3000, Jun 13, 2016.

  1. gerbot3000 macrumors newbie

    Joined:
    Jun 18, 2014
    #1
    Hello!
    I just downloaded the newest version(12.4.1) of iTunes but when i click ABOUT ITUNES it shows 12.2.2.25. How can I fix this as it doesnt allow me to use my iphone because of this.

    Thanks!
     
  2. DeltaMac macrumors 604

    DeltaMac

    Joined:
    Jul 30, 2003
    Location:
    Delaware
    #2
    Present version in About iTunes is 12.4.1.6

    Did you run Updates from your App Store?
    If the iTunes update does NOT appear in your App Store, then you don't get the update - usually because you are not on OS X 10.8.5 or higher.
    I have an older Macbook here, running Lion. Newest version of iTunes on a Lion system is version 12.2.2.25
    You are stuck, unless you can update past Lion.

    Look in your Apple menu/About This Mac.
    What OS X version are you running?
     
  3. gerbot3000 thread starter macrumors newbie

    Joined:
    Jun 18, 2014
    #3
    Ok, fixed it... turns out it was launching itunes from another hard drive... thanks
     

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