iTunes video black screen

Discussion in 'Mac Apps and Mac App Store' started by arogge, Jan 17, 2012.

  1. arogge macrumors 65816

    arogge

    Joined:
    Feb 15, 2002
    Location:
    Tatooine
    #1
    I've just noticed that several of the iTunes videos I downloaded last week are refusing to play in the latest version of iTunes. All I get is a black screen in the iTunes window. The files appear to be the correct size, and no error messages are reported. Assuming that there is file corruption, is this something I can fix by downloading the files again for free, or do I have to contact Apple directly?
     
  2. arogge thread starter macrumors 65816

    arogge

    Joined:
    Feb 15, 2002
    Location:
    Tatooine
    #2
    I deleted the iTunes HD video files that were refusing to play, and was able to download them again from the iTunes Store. It looked like a DRM error.
     

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