iTunes will not back up iPhone. Help!

Discussion in 'iPhone' started by olorinPhone, Aug 13, 2008.

  1. olorinPhone macrumors newbie

    Joined:
    Aug 12, 2008
    #1
    I run on XP and I have iTunes 7.7.1, I also have the iPhone 3g.

    iTunes will show this erros when trying to backup the iPhone.

    [​IMG]

    [​IMG]


    What should I do?
     
  2. nazuk macrumors 6502

    nazuk

    Joined:
    Dec 5, 2007
    Location:
    England, UK
    #2


    Get a mac perhaps?



    Just kidding! I don't use windows.:D
     
  3. nfg315 macrumors regular

    nfg315

    Joined:
    Feb 13, 2008
    Location:
    NYC
  4. olorinPhone thread starter macrumors newbie

    Joined:
    Aug 12, 2008
    #4
    I did reinstall iTunes, but the problem persists.
     
  5. GoCubsGo macrumors Nehalem

    GoCubsGo

    Joined:
    Feb 19, 2005
    #5
    Question: Did you uninstall iTunes then reboot and reinstall iTunes? I'm just curious.
     
  6. olorinPhone thread starter macrumors newbie

    Joined:
    Aug 12, 2008
    #6
    Yes, that's what I did. I've tried everything to solve this but no success. MY PC runs well, and I keep it clean and updated.
     
  7. bassproguy07 macrumors 6502a

    bassproguy07

    Joined:
    Aug 13, 2008
    Location:
    Katy, TX
  8. olorinPhone thread starter macrumors newbie

    Joined:
    Aug 12, 2008
    #8
    That's really helpful. Thanks.
     
  9. Reefbone macrumors regular

    Joined:
    Jul 13, 2008
    #9
    Maybe uninstall then go to C:/program files and manually delete the iTunes folder. You might then also use a registry cleaning program of some type or manually delete the iTunes registry keys (if your comfortable with that). Then reinstall.
     
  10. iPhoneUserVista macrumors newbie

    Joined:
    Sep 19, 2009
    #10
    Found the issue with iTunes erroring out of backing-up

    The fix is to look at your firewall sittings for blocking software access to your network. Blocking the Apple software will cause an error at the start of the iPhone backup.

    Un-Block the following software:
    (not all will be shown on your system, some of the following are from older versions of iTunes)
    Apple Mobile Device Service
    AppleMobileBackup.exe [more than likely blocking this one is the problem]
    AppleMobileDeviceHelper
    AppleMobileSync
    AppleSyncNotifier
    iPCU
    iTunes
    iTunesHelper Module

    Restart your system [just incase to clear any errors]
    Start iTunes
    The backup should now work if you have the drive space for it.

    I hope this helps.
    P.S. this was the cause on my Nephews system.
     
  11. faroZ06 macrumors 68040

    faroZ06

    Joined:
    Apr 3, 2009
    #11
    Windows firewall makes me want to scream. It has created so many problems for me in the past, mainly trying to run Java stuff and trying to use DirectX on sites.
     

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