itunes will not restore

Discussion in 'iOS 8' started by robjulo, Sep 29, 2014.

  1. robjulo macrumors 65816

    Jul 16, 2010
    My wife had an iPhone 5. I am giving her my iPhone 5s. I made a backup of her 5 and am trying to restore the 5s with her backup.

    Everything seems to be going fine until the end when I get a message that "iTunes could not restore the iPhone because the backup was corrupt or is not compatible with the iPhone"

    I tried updating her 5 to 8.02. I tried restoring the 5s and then restoring all to no avail.

    The backup process seems to go fine.

    What am I missing?
  2. FreeState macrumors 68000


    Jun 24, 2004
    San Diego, CA
    Is it a local backup or in the cloud?

    If its a backup in the cloud its probably down, see:


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