iTunes wiped... now I have all sorts of problems!

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Moggo, Aug 27, 2010.

  1. Moggo macrumors newbie

    Joined:
    Aug 27, 2010
    #1
    So, to spare you a long-winded explanation, this is what happened.

    - Recently I needed to restart my laptop to complete installation of an unrelated program. I went to press 'restart later', but accidently hit 'restart now' and it started shutting down.

    - During this, I had iTunes open and running.

    - I restart, and when I open up iTunes EVERYTHING is gone. Nothing remains at all.

    - Confused, I try to import a 'Previous Library' file into iTunes to attempt to recover all the files, but nothing works at all.

    - After a few days, I located the files and re-added them to iTunes from scratch.

    So here's my problem:

    Now, when I sync, iTunes DOES recognise my iPhone, but it recognises it as a separate device and refuses to let me sync my phone with my iTunes library.

    So basically, I have two separate libraries on iTunes and it's doing my head in. All I want to do is sync my iPhone with my new library, but am I assuming right in saying a full restore is the only way of achieving this? And won't that mean I will lose all my contacts and text messages with no hope of keeping them?

    I was hoping for suggestions on what to do, and which way to go about it. Do I bite the bullet and start again, or is there a way I'm ignorant too?

    Any help would be fantastic! Cheers!
     
  2. Moggo thread starter macrumors newbie

    Joined:
    Aug 27, 2010
    #3
    Hmmm, not sure. The difference between his fix and my issue is that I'm still using the same laptop I originally synced it with, so there's not two different library files...

    Unless I'm missing something?
     

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